eBay: This defect issue is a huge problem. No busines...
GetHuman用户~Renogolfer来自November 24, 2017的eBay条客户评论
~Renogolfer案的背景
GetHuman:~Renogolfer-您能告诉我们其他eBay个客户何时提起诉讼吗?
~Renogolfer:Yes。在November 14上是afternoon。
GetHuman:您是否接触到eBay,如果可以,怎么做?
~Renogolfer:我使用在GetHuman eBay客户服务联系信息页面上找到的help page:联系eBay客户服务 GetHuman:这些常见的eBay客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Renogolfer 常见 eBay 问题的列表)
~Renogolfer:“ Fraudulent Charge”是我尝试使用to contact的原因。
~Renogolfer对eBay客户服务的评价
GetHuman:那么,您如何总结GetHuman的eBay客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Renogolfer:This defect issue is a huge problem. No business should subject to perfection. A retail business can never be run on these Ebay policies.*One of the other issues I have with Ebay is I have the ** day return and ** hour turnaround time etc. to receive my **% discount. One of the mark downs is after I take my packages to the Post Office and they don't scan them right away because the post was busy and scan them by the day end. I get marked down. What control do I have after I have dropped the packages off at the post office?* EBay's wait times were hours. I have been trying to talk with them for days. Finally I just hung up. I am always talking with someone out of the US, then when you finally get someone. They can NEVER help. NO ANSWERS. They then transfer you to different departments and on hold again. Your problems never seem to go any further than the person you speak with. They seem to read from a script. Shouldn't these jobs be given to US citizens and not outsourced with a
GetHuman:让我们量化一下您与eBay联系的经验。在1到5的范围内,如何轻松解决eBay问题?
~Renogolfer:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Renogolfer:在沟通方面,我会给他们五分之三的five。
GetHuman:eBay快速有效地解决问题的能力又如何呢?
~Renogolfer:为此,我要说出五分之二的two。
GetHuman:最后-对其他eBay客户有何建议?
~Renogolfer:尽早或晚些时候与他们打交道。不要忘记eBay可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Renogolfer在November 14, 2017发生的eBay客户服务问题中得到了一些有用的反馈和措辞。