eBay: PROBLEM AFTER PROBLEM AFTER PROBLEM. I am on ho...
GetHuman用户~renogolfer来自November 24th, 2017的eBay条客户评论
~renogolfer案的背景
GetHuman:~renogolfer-您能告诉我们其他eBay个客户何时提起诉讼吗?
~renogolfer:Yup。在November 15th上是evening。
GetHuman:您是否接触到eBay,如果可以,怎么做?
~renogolfer:我使用在GetHuman eBay客户服务联系信息页面上找到的help page:联系eBay客户服务 GetHuman:这些常见的eBay客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~renogolfer 常见 eBay 问题的列表)
~renogolfer:“ Cancel order”是我尝试使用to contact的原因。
~renogolfer对eBay客户服务的评价
GetHuman:那么,您如何总结GetHuman的eBay客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~renogolfer:PROBLEM AFTER PROBLEM AFTER PROBLEM. I am on hold forever. I just received a DEFECT. The Post Office damaged a package. The Buyer received the product package damaged and broken. I check and double check all my packages making sure the product is packed properly. After I drop this off at the Post Office this is out of my control. Ebay doesn't seem to have any common sense to this problem. It seem like when you talk with a Customer Service Rep. at Ebay none of them have any practical experience in regards to this issue or any other issues that I may have. They all read from a script. I get passed around from department to department. I never get to talk with anyone in the United States. Why is that? As a Seller I am not in the business to deceive Buyers or am I trying to ripe them off. I have no problem addressing Buyers issues and I am willing to correct any of their problems. I will refund monies or ship them replacements. Ebay doesn't seem to care about the Sellers and gives us a
GetHuman:让我们量化一下您与eBay联系的经验。在1到5的范围内,如何轻松解决eBay问题?
~renogolfer:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~renogolfer:在沟通方面,我会给他们五分之三的five。
GetHuman:eBay快速有效地解决问题的能力又如何呢?
~renogolfer:为此,我要说出五分之二的five。
GetHuman:最后-对其他eBay客户有何建议?
~renogolfer:尽早或晚些时候与他们打交道。不要忘记eBay可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~renogolfer在November 15th, 2017发生的eBay客户服务问题中得到了一些有用的反馈和措辞。