eBay: I called about a problem with a seller that had...

GetHuman用户~scottyb来自November 23, 2017的eBay条客户评论

~scottyb案的背景

GetHuman:~scottyb-您能告诉我们其他eBay个客户何时提起诉讼吗?
~scottyb:Yes。在November 16上是evening。
GetHuman:您是否接触到eBay,如果可以,怎么做?
~scottyb:我使用在GetHuman eBay客户服务联系信息页面上找到的help page:联系eBay客户服务
GetHuman:这些常见的eBay客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~scottyb 常见 eBay 问题的列表)
~scottyb:“ Account access”是我尝试使用to contact的原因。

~scottyb对eBay客户服务的评价

GetHuman:那么,您如何总结GetHuman的eBay客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~scottyb:I called about a problem with a seller that had a duplicate listing, stated that the part ordered was in stock and gave specific time frame for delivers... but instead email on day of proposed delivery to explain a situation that they should have not known of yet* i.e. that the part did not arrive due to 'holidays'slowing the shipment of parts they said was in stock. Anyway... this number was a great line of communication. I was put directly into the resolution center where a man helped by guaranteeing the refund upon investigating the ad while on the phone with me. Even though I am still waiting on the refund, this number was the fastest way to contact a real person!!!
GetHuman:让我们量化一下您与eBay联系的经验。在1到5的范围内,如何轻松解决eBay问题?
~scottyb:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~scottyb:在沟通方面,我会给他们五分之三的three。
GetHuman:eBay快速有效地解决问题的能力又如何呢?
~scottyb:为此,我要说出五分之二的five。
GetHuman:最后-对其他eBay客户有何建议?
~scottyb:尽早或晚些时候与他们打交道。不要忘记eBay可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~scottyb在November 16, 2017发生的eBay客户服务问题中得到了一些有用的反馈和措辞。

eBay

3.30 of 5 stars | 877条评论

~scottyb的eBay评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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