EBay's TERRIBLE CUSTOMER SERVICE. We were calle...

GetHuman用户~Renogolfer1956来自November 24, 2017的eBay条客户评论

~Renogolfer1956案的背景

GetHuman:~Renogolfer1956-您能告诉我们其他eBay个客户何时提起诉讼吗?
~Renogolfer1956:Yup。在November 17上是middle of the night。
GetHuman:您是否接触到eBay,如果可以,怎么做?
~Renogolfer1956:我使用在GetHuman eBay客户服务联系信息页面上找到的help page:联系eBay客户服务
GetHuman:这些常见的eBay客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Renogolfer1956 常见 eBay 问题的列表)
~Renogolfer1956:“ Refunds and Returns”是我尝试使用to contact的原因。

~Renogolfer1956对eBay客户服务的评价

GetHuman:那么,您如何总结GetHuman的eBay客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Renogolfer1956:EBay's TERRIBLE CUSTOMER SERVICE. We were called the latter part of last week telling us a coach was going to call. Well we did get the call, however the coach didn't even have access to our account to be able to answer any of our questions. WOW!!!!!! She told us we would have to call customer service. We told her that we had tried that with no success. We had been put on hold for hours, passed around from department to department and disconnected. We had spent over a week trying to get answers. As I said in a previous blog. We can never talk with anyone in the states. The coach had no answers. She told us to try back at different times of the day. Well we have tried the and still never got anyone in the states. We ask about the defect policies and again NO ANSWERS. These policies are definitely pro buyers. We get a defect if customers cancel orders, if a buyer says it is not as appears we get a defect, if a buyer says they didn't receive it in time we get a defect, if a buyer gives ne
GetHuman:让我们量化一下您与eBay联系的经验。在1到5的范围内,如何轻松解决eBay问题?
~Renogolfer1956:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Renogolfer1956:在沟通方面,我会给他们五分之三的five。
GetHuman:eBay快速有效地解决问题的能力又如何呢?
~Renogolfer1956:为此,我要说出五分之二的five。
GetHuman:最后-对其他eBay客户有何建议?
~Renogolfer1956:尽早或晚些时候与他们打交道。不要忘记eBay可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Renogolfer1956在November 17, 2017发生的eBay客户服务问题中得到了一些有用的反馈和措辞。

eBay

3.30 of 5 stars | 877条评论

~Renogolfer1956的eBay评论

寻求帮助的困难
3 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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