Zynga: The wait time was only ** seconds....the person...

GetHuman用户~Marie L来自November 14th, 2017的Zynga条客户评论

~Marie L案的背景

GetHuman:~Marie L-您能告诉我们其他Zynga个客户何时提起诉讼吗?
~Marie L:Yes。在November 10th上是afternoon。
GetHuman:您是否接触到Zynga,如果可以,怎么做?
~Marie L:我使用了我在GetHuman Zynga客户电话号码页面上找到的800-762-2530号码:Zynga客户服务电话号码
GetHuman:这些常见的Zynga客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Marie L 常见 Zynga 问题的列表)
~Marie L:“ Hacked account”是我尝试使用to call的原因。

~Marie L对Zynga客户服务的评价

GetHuman:那么,您如何总结GetHuman的Zynga客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Marie L:The wait time was only ** seconds....the person I talked to was great...... Unfortunately your turn around time for issues is very slow, I bought ** coins on your scramble game today at *pm they never showed up....so I bought them again thinking it hadn't gone through....so after attempting it again I checked my checkings account and now saw that it went through twice .......and then the coins still haven't shown up, so I called in again and they now said it could be up to ** hours before I get them not sure why there is such a lag time...but it's really disappointing as I had someone coming over to play this back and forth tonight. Not sure why this is taking so long, it doesn't take a rocket scientist to manually add something via the internet to a site??? Very disappointing....and I do love the game...even though I basically **** at it...lol.
GetHuman:让我们量化一下您与Zynga联系的经验。在1到5的范围内,如何轻松解决Zynga问题?
~Marie L:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Marie L:在沟通方面,我会给他们五分之三的three。
GetHuman:Zynga快速有效地解决问题的能力又如何呢?
~Marie L:为此,我要说出五分之二的four。
GetHuman:最后-对其他Zynga客户有何建议?
~Marie L:在一天中的早些时候或深夜给他们打电话。不要忘记Zynga可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Marie L在November 10th, 2017发生的Zynga客户服务问题中得到了一些有用的反馈和措辞。

Zynga

1.81 of 5 stars | 220条评论

~Marie L的Zynga评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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