Zulily: I went online to order outfits for my grandsons...
GetHuman用户~shelste来自novembre 14º, 2017的Zulily条客户评论
~shelste案的背景
GetHuman:~shelste-您能告诉我们其他Zulily个客户何时提起诉讼吗?
~shelste:Sure。在novembre 11º上是middle of the night。
GetHuman:您是否接触到Zulily,如果可以,怎么做?
~shelste:我使用了我在GetHuman Zulily客户电话号码页面上找到的877-779-5615号码:Zulily客户服务电话号码 GetHuman:这些常见的Zulily客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~shelste 常见 Zulily 问题的列表)
~shelste:“ Change order”是我尝试使用to call的原因。
~shelste对Zulily客户服务的评价
GetHuman:那么,您如何总结GetHuman的Zulily客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~shelste:I went online to order outfits for my grandsons for Christmas the site kept changing the size of one of the outfits, I kept editing in the checkout, finally the size showed right and I placed the order. When I got my confirmation email, I viewed it and once again the size was wrong. I called customer service, the gentleman told me that I couldn't change the size but he could cancel that particular outfit and reorder to the right size with no extra charge for shipping, but he did say if I got charged for the shipping to call back. Well I got charged so I called back, this new guy did nothing but make excuses about how the first guy didn't know the procedure, but that being said he put me on hold twice for checking to see what to do. Seems he didn't know the procedure either. I cancelled my order completely because he couldn't fix the problem, but only after he told me I wouldn't get a refund for days. They sure took my money fast and got everything wrong. I won't buy from them ag
GetHuman:让我们量化一下您与Zulily联系的经验。在1到5的范围内,如何轻松解决Zulily问题?
~shelste:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~shelste:在沟通方面,我会给他们五分之三的two。
GetHuman:Zulily快速有效地解决问题的能力又如何呢?
~shelste:为此,我要说出五分之二的five。
GetHuman:最后-对其他Zulily客户有何建议?
~shelste:在一天中的早些时候或深夜给他们打电话。不要忘记Zulily可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~shelste在novembre 11º, 2017发生的Zulily客户服务问题中得到了一些有用的反馈和措辞。