Zulily: Called about an order- automated system informe...
GetHuman用户~J来自November 23., 2017的Zulily条客户评论
~J案的背景
GetHuman：~J-您能告诉我们其他Zulily个客户何时提起诉讼吗？
~J：Sure。在November 19.上是middle of the night。
GetHuman：您是否接触到Zulily，如果可以，怎么做？
GetHuman：这些常见的Zulily客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~J 常见 Zulily 问题的列表）
~J：“ Warranty claim”是我尝试使用to call的原因。
~J对Zulily客户服务的评价
GetHuman：那么，您如何总结GetHuman的Zulily客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~J：Called about an order- automated system informed me I qualified for a $*** rebate and to press * to be directed to a person. **Whoever answered didn't speak English very well- guessing outsourced to India or similar. He mentioned the rebate and I told him I just wanted to find out about my order. He went on for a few minutes about the rebate (which would cost me a $*.** shipping fee and auto-enroll me in some program). I told him I didn't want the rebate- he asked me why and said "That's very odd to me," and then proceeded to read his whole script about the rebate over again. I had to hang up halfway through because he wasn't listening to what I was saying at all. I never did get to find out about my order, and now the product I wanted is sold out.**Fortunately, I found it on Amazon for around the same price. Really not impressed with this experience.
GetHuman：让我们量化一下您与Zulily联系的经验。在1到5的范围内，如何轻松解决Zulily问题？
~J：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~J：在沟通方面，我会给他们五分之三的three。
GetHuman：Zulily快速有效地解决问题的能力又如何呢？
~J：为此，我要说出五分之二的five。
GetHuman：最后-对其他Zulily客户有何建议？
~J：在一天中的早些时候或深夜给他们打电话。不要忘记Zulily可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~J在November 19., 2017发生的Zulily客户服务问题中得到了一些有用的反馈和措辞。