Zipcar suspended*terminated my account without...
GetHuman用户GetHuman-sovajaus来自December 8th, 2017的Zipcar条客户评论
GetHuman-sovajaus案的背景
GetHuman：GetHuman-sovajaus-您能告诉我们其他Zipcar个客户何时提起诉讼吗？
GetHuman-sovajaus：Sure。在December 6th上是afternoon。
GetHuman：您是否接触到Zipcar，如果可以，怎么做？
GetHuman-sovajaus：我使用了我在GetHuman Zipcar客户电话号码页面上找到的866-494-7227号码：Zipcar客户服务电话号码 GetHuman：这些常见的Zipcar客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-sovajaus 常见 Zipcar 问题的列表）
GetHuman-sovajaus：“ Loyalty program”是我尝试使用to call的原因。
GetHuman-sovajaus对Zipcar客户服务的评价
GetHuman：那么，您如何总结GetHuman的Zipcar客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-sovajaus：Zipcar suspended*terminated my account without any reason.
GetHuman：您能从12/06/17发生的事情中告诉我们其他人吗？
GetHuman-sovajaus：One day my card stopped working. They told me there was nothing they could do and they didn't know the reason why the back office suspended my account.i was told I had wait * days for a reason. That * days turned into a week. I was told because it was a billing a issue. All my payments were made before I even received the zipcar and with no problems. I checked personally and I asked for more information and for clarification as to what the billing problem is. Customer service just keeps telling me they don't see nothing but a billing issue and they will request further information and a deeper investigation. They also told me somebody will get back to me within * business days. This was a month ago. I called back today and I'm still getting the run around about how nobody knows really why it got terminated or what the billing issue was. I'm just told it's nothing they can do.
GetHuman：让我们量化一下您与Zipcar联系的经验。在1到5的范围内，如何轻松解决Zipcar问题？
GetHuman-sovajaus：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-sovajaus：在沟通方面，我会给他们五分之三的one。
GetHuman：Zipcar快速有效地解决问题的能力又如何呢？
GetHuman-sovajaus：为此，我要说出五分之二的five。
GetHuman：最后-对其他Zipcar客户有何建议？
GetHuman-sovajaus：在一天中的早些时候或深夜给他们打电话。不要忘记Zipcar可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-sovajaus在December 6th, 2017发生的Zipcar客户服务问题中得到了一些有用的反馈和措辞。