Xbox: I waited for ** minutes for it to give me the o...

GetHuman用户~rands来自ноябрь 24-го, 2017的Xbox条客户评论

~rands案的背景

GetHuman:~rands-您能告诉我们其他Xbox个客户何时提起诉讼吗?
~rands:Yes。在ноябрь 23-го上是morning。
GetHuman:您是否接触到Xbox,如果可以,怎么做?
~rands:我使用了我在GetHuman Xbox客户电话号码页面上找到的800-469-9269号码:Xbox客户服务电话号码
GetHuman:这些常见的Xbox客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~rands 常见 Xbox 问题的列表)
~rands:“ Streaming or Download Trouble”是我尝试使用to call的原因。

~rands对Xbox客户服务的评价

GetHuman:那么,您如何总结GetHuman的Xbox客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~rands:I waited for ** minutes for it to give me the option of MS calling me back. Then, I waited ** minutes for them to call me back. To my chagrin, when they called me back, I was put on hold for another ** minutes. Isn't that why I gave you my number, to avoid waiting on hold? Once I got to a real person, they wouldn't help me. It's my account. I never asked for the 'added protection.' I don't remember password well, why do you think I checked the auto-sign-in feature on the xbox? Suddenly, that's not good enough, like somebody is sitting around my living room, playing my xbox on a daily basis and using my account. You want me to go to an email address I only have because it was the first one I ever got (and it was free)--hotmail. You want me to remember that password even though it has been longer since i have longed into it. I pay good money for xbox live and can't use it and you won't help me recover it. Sorry, sorry support.
GetHuman:让我们量化一下您与Xbox联系的经验。在1到5的范围内,如何轻松解决Xbox问题?
~rands:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~rands:在沟通方面,我会给他们五分之三的one。
GetHuman:Xbox快速有效地解决问题的能力又如何呢?
~rands:为此,我要说出五分之二的five。
GetHuman:最后-对其他Xbox客户有何建议?
~rands:在一天中的早些时候或深夜给他们打电话。不要忘记Xbox可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~rands在ноябрь 23-го, 2017发生的Xbox客户服务问题中得到了一些有用的反馈和措辞。

Xbox

3.11 of 5 stars | 433条评论

~rands的Xbox评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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