WildBlue Communications: When we moved to a rural area our only internet...
GetHuman用户~Shiloh Cody来自November 23rd, 2017的WildBlue Communications条客户评论
~Shiloh Cody案的背景
GetHuman：~Shiloh Cody-您能告诉我们其他WildBlue Communications个客户何时提起诉讼吗？
~Shiloh Cody：Yes。在November 17th上是afternoon。
GetHuman：您是否接触到WildBlue Communications，如果可以，怎么做？
GetHuman：这些常见的WildBlue Communications客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Shiloh Cody 常见 WildBlue Communications 问题的列表）
~Shiloh Cody：“ Technical support”是我尝试使用to call的原因。
~Shiloh Cody对WildBlue Communications客户服务的评价
GetHuman：那么，您如何总结GetHuman的WildBlue Communications客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Shiloh Cody：When we moved to a rural area our only internet choices were Wildblue ot Hughesnet. Everyone said use Wildblue* so we did. Soon after having it installed the problems began. Their service kept dropping and their tech support said it was our equipment:false. After repeated emails and calls they sent a tech who loosened our dish because he said it was too tight. After he left the problem returned so another tech came out and tightened it because he said it was too loose. I began wondering about the entire sanity of this group as the dropped connections continued unabated* sometimes ** times a day. Calling tech support was useless as they continually blamed our computer etc. and all we had to do was power down and reboot to reestablish the connection. After more than *** times in less than * years I realized I had to find an alternative. I begged our phone company to put in a cable line and they refused. I looked up every ISP I could find and no one serviced our area. Finally,
GetHuman：让我们量化一下您与WildBlue Communications联系的经验。在1到5的范围内，如何轻松解决WildBlue Communications问题？
~Shiloh Cody：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Shiloh Cody：在沟通方面，我会给他们五分之三的one。
GetHuman：WildBlue Communications快速有效地解决问题的能力又如何呢？
~Shiloh Cody：为此，我要说出五分之二的three。
GetHuman：最后-对其他WildBlue Communications客户有何建议？
~Shiloh Cody：在一天中的早些时候或深夜给他们打电话。不要忘记WildBlue Communications可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Shiloh Cody在November 17th, 2017发生的WildBlue Communications客户服务问题中得到了一些有用的反馈和措辞。