WildBlue Communications: Upload usage on Wildblue suddenly went up, they...

GetHuman用户~WildBluedonegone来自November 20th, 2017的WildBlue Communications条客户评论

~WildBluedonegone案的背景

GetHuman:~WildBluedonegone-您能告诉我们其他WildBlue Communications个客户何时提起诉讼吗?
~WildBluedonegone:Yeah。在November 18th上是middle of the night。
GetHuman:您是否接触到WildBlue Communications,如果可以,怎么做?
~WildBluedonegone:我使用了我在GetHuman WildBlue Communications客户电话号码页面上找到的866-945-3258号码:WildBlue Communications客户服务电话号码
GetHuman:这些常见的WildBlue Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~WildBluedonegone 常见 WildBlue Communications 问题的列表)
~WildBluedonegone:“ Change plan”是我尝试使用to call的原因。

~WildBluedonegone对WildBlue Communications客户服务的评价

GetHuman:那么,您如何总结GetHuman的WildBlue Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~WildBluedonegone:Upload usage on Wildblue suddenly went up, they couldn't say why. Tried to upgrade to Excede, tech said it couldn't be done (too many trees, roof slope wrong, too far for ground mount. Called Wildblue to inform of his decision and asked they would prorate my payment if I found another company since I just paid it * days earlier. They said yes. Got Hughsnet installed no problem. Cancelled Wildblue, they then said company does not prorate bills. $**.** for only * days of service. Seems like a rip off to me.I asked to speak with a supervisor, she said the supervisor wouldn't speak with me because it was the company policy. She said the other person I talked to was wrong.*They were also charging a service fee every month for equipment they don't even want back.
GetHuman:让我们量化一下您与WildBlue Communications联系的经验。在1到5的范围内,如何轻松解决WildBlue Communications问题?
~WildBluedonegone:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~WildBluedonegone:在沟通方面,我会给他们五分之三的one。
GetHuman:WildBlue Communications快速有效地解决问题的能力又如何呢?
~WildBluedonegone:为此,我要说出五分之二的two。
GetHuman:最后-对其他WildBlue Communications客户有何建议?
~WildBluedonegone:在一天中的早些时候或深夜给他们打电话。不要忘记WildBlue Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~WildBluedonegone在November 18th, 2017发生的WildBlue Communications客户服务问题中得到了一些有用的反馈和措辞。

WildBlue Communications

1.00 of 5 stars | 12条评论

~WildBluedonegone的WildBlue Communications评论

寻求帮助的困难
1 5星
沟通质量
1 5星
及时和专业
2 5星
整体客户服务评分
1 5星

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