Westar Energy Inc: I called to request prior notification in the e...
GetHuman用户~Emporia来自نوفمبر ١٧، ٢٠١٧的Westar Energy Inc条客户评论
~Emporia案的背景
GetHuman:~Emporia-您能告诉我们其他Westar Energy Inc个客户何时提起诉讼吗?
~Emporia:Yup。在نوفمبر ١٤上是late at night。
GetHuman:您是否接触到Westar Energy Inc,如果可以,怎么做?
GetHuman:这些常见的Westar Energy Inc客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Emporia 常见 Westar Energy Inc 问题的列表)
~Emporia:“ Complaint”是我尝试使用to call的原因。
~Emporia对Westar Energy Inc客户服务的评价
GetHuman:那么,您如何总结GetHuman的Westar Energy Inc客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Emporia:I called to request prior notification in the event of a planned outage. We were down *-* hours and it would have been nice to plan- pull the car out, not start laundry, etc. Representative told me that Westar is not required to tell us in advance unless outage is * hours or more. She dismissed my concerns and said I can lift the garage door manually if i need to go somewhere. I was just asking for a simple courtesy. Irritated. At least pretend you are passing the statement on to management or something, don't just be dismissive.
GetHuman:让我们量化一下您与Westar Energy Inc联系的经验。在1到5的范围内,如何轻松解决Westar Energy Inc问题?
~Emporia:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Emporia:在沟通方面,我会给他们五分之三的four。
GetHuman:Westar Energy Inc快速有效地解决问题的能力又如何呢?
~Emporia:为此,我要说出五分之二的three。
GetHuman:最后-对其他Westar Energy Inc客户有何建议?
~Emporia:在一天中的早些时候或深夜给他们打电话。不要忘记Westar Energy Inc可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Emporia在نوفمبر ١٤، ٢٠١٧发生的Westar Energy Inc客户服务问题中得到了一些有用的反馈和措辞。