Washington Post: The first person I spoke to was clueless, but h...
GetHuman用户~criggs来自November 24., 2017的Washington Post条客户评论
~criggs案的背景
GetHuman:~criggs-您能告诉我们其他Washington Post个客户何时提起诉讼吗?
~criggs:Yes I can。在November 21.上是afternoon。
GetHuman:您是否接触到Washington Post,如果可以,怎么做?
GetHuman:这些常见的Washington Post客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~criggs 常见 Washington Post 问题的列表)
~criggs:“ Billing issue”是我尝试使用to call的原因。
~criggs对Washington Post客户服务的评价
GetHuman:那么,您如何总结GetHuman的Washington Post客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~criggs:The first person I spoke to was clueless, but had no difficulty quickly figuring out to whom I needed to be transferred. They transferred me to technical support, and also supplied me with a direct number to that department, **********. Once transferred, that department quickly understood the issue, and proceeded to follow up on it. Positive communication experience, even if the issues is not yet fixed* but I was left reasonably confident that the issue would be addressed.*The alternate *** number which you list for the Washington Post, on the other hand, I found quite useless. It connects to some clueless phone jockeys who don't know their backside from a hole in the ground and simply pass along messages that they really don't understand* waste of time.
GetHuman:让我们量化一下您与Washington Post联系的经验。在1到5的范围内,如何轻松解决Washington Post问题?
~criggs:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~criggs:在沟通方面,我会给他们五分之三的one。
GetHuman:Washington Post快速有效地解决问题的能力又如何呢?
~criggs:为此,我要说出五分之二的five。
GetHuman:最后-对其他Washington Post客户有何建议?
~criggs:在一天中的早些时候或深夜给他们打电话。不要忘记Washington Post可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~criggs在November 21., 2017发生的Washington Post客户服务问题中得到了一些有用的反馈和措辞。