WOW!: I have never had a wait time of less than ** mi...
GetHuman用户~Ben Shotts来自November 28, 2017的WOW!条客户评论
~Ben Shotts案的背景
GetHuman:~Ben Shotts-您能告诉我们其他WOW!个客户何时提起诉讼吗?
~Ben Shotts:Yeah。在November 18上是afternoon。
GetHuman:您是否接触到WOW!,如果可以,怎么做?
~Ben Shotts:我使用了我在GetHuman WOW!客户电话号码页面上找到的866-496-9669号码:WOW!客户服务电话号码 GetHuman:这些常见的WOW!客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Ben Shotts 常见 WOW! 问题的列表)
~Ben Shotts:“ Change Services”是我尝试使用to call的原因。
~Ben Shotts对WOW!客户服务的评价
GetHuman:那么,您如何总结GetHuman的WOW!客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Ben Shotts:I have never had a wait time of less than ** minutes. (I have called many many times). I pay for ** Mbps. They tell me between * and *, it's peak hours for Internet. To me I don't what what peak hours are, if I pay you lots of $ for ** Mbps, I should have a better connection of less than * Mbps and upload speeds constantly under *** KBPS. Can't even connect for hours at times.... But, I have to live with it because they tell me it's peak hours. So, am I the only one who can't even use my internet during peak hours? Why do I pay for this?
GetHuman:让我们量化一下您与WOW!联系的经验。在1到5的范围内,如何轻松解决WOW!问题?
~Ben Shotts:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Ben Shotts:在沟通方面,我会给他们五分之三的four。
GetHuman:WOW!快速有效地解决问题的能力又如何呢?
~Ben Shotts:为此,我要说出五分之二的five。
GetHuman:最后-对其他WOW!客户有何建议?
~Ben Shotts:在一天中的早些时候或深夜给他们打电话。不要忘记WOW!可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Ben Shotts在November 18, 2017发生的WOW!客户服务问题中得到了一些有用的反馈和措辞。