Vodafone (UK): Put through to retention dept Waited * hr ** m...
GetHuman用户~Frustrated customer来自November 22, 2017的Vodafone (UK)条客户评论
~Frustrated customer案的背景
GetHuman:~Frustrated customer-您能告诉我们其他Vodafone (UK)个客户何时提起诉讼吗?
~Frustrated customer:Yup。在November 13上是morning。
GetHuman:您是否接触到Vodafone (UK),如果可以,怎么做?
GetHuman:这些常见的Vodafone (UK)客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Frustrated customer 常见 Vodafone (UK) 问题的列表)
~Frustrated customer:“ Account access”是我尝试使用to call的原因。
~Frustrated customer对Vodafone (UK)客户服务的评价
GetHuman:那么,您如何总结GetHuman的Vodafone (UK)客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Frustrated customer:Put through to retention dept Waited * hr ** mins being told to hold the line.*Put down eventually. Rung customer services to say the retention dept had closed * hour before. No apology just said they had homes to go to when I complained about the wait. Rubbish customer service.
GetHuman:让我们量化一下您与Vodafone (UK)联系的经验。在1到5的范围内,如何轻松解决Vodafone (UK)问题?
~Frustrated customer:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Frustrated customer:在沟通方面,我会给他们五分之三的four。
GetHuman:Vodafone (UK)快速有效地解决问题的能力又如何呢?
~Frustrated customer:为此,我要说出五分之二的five。
GetHuman:最后-对其他Vodafone (UK)客户有何建议?
~Frustrated customer:在一天中的早些时候或深夜给他们打电话。不要忘记Vodafone (UK)可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Frustrated customer在November 13, 2017发生的Vodafone (UK)客户服务问题中得到了一些有用的反馈和措辞。