VitalChek: I would give them zero stars if I could. They a...
GetHuman用户~tomcincinnatus来自نوفمبر ٢٣، ٢٠١٧的VitalChek条客户评论
~tomcincinnatus案的背景
GetHuman:~tomcincinnatus-您能告诉我们其他VitalChek个客户何时提起诉讼吗?
~tomcincinnatus:Yes。在نوفمبر ١٥上是afternoon。
GetHuman:您是否接触到VitalChek,如果可以,怎么做?
GetHuman:这些常见的VitalChek客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~tomcincinnatus 常见 VitalChek 问题的列表)
~tomcincinnatus:“ Update Order”是我尝试使用to call的原因。
~tomcincinnatus对VitalChek客户服务的评价
GetHuman:那么,您如何总结GetHuman的VitalChek客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~tomcincinnatus:I would give them zero stars if I could. They asked for additional verification, fair enough, I don't expect them to issue birth certificates to people without valid documents. We faxed the Notarized Affidavit and Vitalchek responded by saying that they were awaiting additional documents. I called and spoke to "Cindy" she said the the "document checkers said that the Notary stamp was 'blurry' and please fax a better copy. We returned to our bank and had the document Notarized again and faxed again. This time the Vitalchek said the stamp was too faint, and maybe it would be best if we mailed an original. We went back to the bank and had a third document Notarized with a specific effort to produce a "clear and readable" Notary stamp on the document. Two bank Notaries agreed that the stamp looked clear and readable, we mailed the document. Apparently the people at Vitalchek have vision problems....the mailed original wasn't good enough either. We've given up. The whole purpose was to get
GetHuman:让我们量化一下您与VitalChek联系的经验。在1到5的范围内,如何轻松解决VitalChek问题?
~tomcincinnatus:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~tomcincinnatus:在沟通方面,我会给他们五分之三的four。
GetHuman:VitalChek快速有效地解决问题的能力又如何呢?
~tomcincinnatus:为此,我要说出五分之二的five。
GetHuman:最后-对其他VitalChek客户有何建议?
~tomcincinnatus:在一天中的早些时候或深夜给他们打电话。不要忘记VitalChek可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~tomcincinnatus在نوفمبر ١٥، ٢٠١٧发生的VitalChek客户服务问题中得到了一些有用的反馈和措辞。