VitalChek: I ordered a copy of my birth certificate throug...
GetHuman用户~Roxsann来自November 22, 2017的VitalChek条客户评论
~Roxsann案的背景
GetHuman：~Roxsann-您能告诉我们其他VitalChek个客户何时提起诉讼吗？
~Roxsann：Sure。在November 15上是afternoon。
GetHuman：您是否接触到VitalChek，如果可以，怎么做？
GetHuman：这些常见的VitalChek客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Roxsann 常见 VitalChek 问题的列表）
~Roxsann：“ Track an Order”是我尝试使用to call的原因。
~Roxsann对VitalChek客户服务的评价
GetHuman：那么，您如何总结GetHuman的VitalChek客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Roxsann：I ordered a copy of my birth certificate through ancestry.com via VitalCheck. When choosing the reason why I was given a list to choose from* however, I was not informed that there are different documents for checking different reasons. I checked "genealogy" and expected to use the document to order my passport. The $**.** document arrived very quickly, but across the front was written "informational, not a valid document to establish identity". In following up by calling VitalCheck, Customer Support, and the LA County Registrars'Office I found out that I had ordered a $**.** document that could not be returned, containing information that I already knew, and that could not help me get a passport. The attitude of VitalCheck was that they were helpless to help me, even though lack of clarity on their website had caused the confusion. I suggested that they improve the instruction. If I had ordered directly from the LA County It would have cost $**.** and I would not have had this wor
GetHuman：让我们量化一下您与VitalChek联系的经验。在1到5的范围内，如何轻松解决VitalChek问题？
~Roxsann：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Roxsann：在沟通方面，我会给他们五分之三的four。
GetHuman：VitalChek快速有效地解决问题的能力又如何呢？
~Roxsann：为此，我要说出五分之二的three。
GetHuman：最后-对其他VitalChek客户有何建议？
~Roxsann：在一天中的早些时候或深夜给他们打电话。不要忘记VitalChek可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Roxsann在November 15, 2017发生的VitalChek客户服务问题中得到了一些有用的反馈和措辞。