VitalChek: I ordered a copy of my birth certificate throug...

GetHuman用户~Roxsann来自نوفمبر ٢٢، ٢٠١٧的VitalChek条客户评论

~Roxsann案的背景

GetHuman:~Roxsann-您能告诉我们其他VitalChek个客户何时提起诉讼吗?
~Roxsann:Sure。在نوفمبر ١٥上是afternoon。
GetHuman:您是否接触到VitalChek,如果可以,怎么做?
~Roxsann:我使用了我在GetHuman VitalChek客户电话号码页面上找到的800-255-2414号码:VitalChek客户服务电话号码
GetHuman:这些常见的VitalChek客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Roxsann 常见 VitalChek 问题的列表)
~Roxsann:“ Track an Order”是我尝试使用to call的原因。

~Roxsann对VitalChek客户服务的评价

GetHuman:那么,您如何总结GetHuman的VitalChek客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Roxsann:I ordered a copy of my birth certificate through ancestry.com via VitalCheck. When choosing the reason why I was given a list to choose from* however, I was not informed that there are different documents for checking different reasons. I checked "genealogy" and expected to use the document to order my passport. The $**.** document arrived very quickly, but across the front was written "informational, not a valid document to establish identity". In following up by calling VitalCheck, Customer Support, and the LA County Registrars'Office I found out that I had ordered a $**.** document that could not be returned, containing information that I already knew, and that could not help me get a passport. The attitude of VitalCheck was that they were helpless to help me, even though lack of clarity on their website had caused the confusion. I suggested that they improve the instruction. If I had ordered directly from the LA County It would have cost $**.** and I would not have had this wor
GetHuman:让我们量化一下您与VitalChek联系的经验。在1到5的范围内,如何轻松解决VitalChek问题?
~Roxsann:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Roxsann:在沟通方面,我会给他们五分之三的four。
GetHuman:VitalChek快速有效地解决问题的能力又如何呢?
~Roxsann:为此,我要说出五分之二的three。
GetHuman:最后-对其他VitalChek客户有何建议?
~Roxsann:在一天中的早些时候或深夜给他们打电话。不要忘记VitalChek可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Roxsann在نوفمبر ١٥، ٢٠١٧发生的VitalChek客户服务问题中得到了一些有用的反馈和措辞。

VitalChek

3.14 of 5 stars | 151条评论

~Roxsann的VitalChek评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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