VitalChek: I had a horrible experience working with Vital...

GetHuman用户~madatvitalchek来自November 17, 2017的VitalChek条客户评论

~madatvitalchek案的背景

GetHuman:~madatvitalchek-您能告诉我们其他VitalChek个客户何时提起诉讼吗?
~madatvitalchek:Yes。在November 8上是evening。
GetHuman:您是否接触到VitalChek,如果可以,怎么做?
~madatvitalchek:我使用了我在GetHuman VitalChek客户电话号码页面上找到的800-255-2414号码:VitalChek客户服务电话号码
GetHuman:这些常见的VitalChek客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~madatvitalchek 常见 VitalChek 问题的列表)
~madatvitalchek:“ Account Access”是我尝试使用to call的原因。

~madatvitalchek对VitalChek客户服务的评价

GetHuman:那么,您如何总结GetHuman的VitalChek客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~madatvitalchek:I had a horrible experience working with Vital Chek. They could not find my marriage certificate, so I was sent a list of all of the county clerks offices in my states, saying to contact the county clerk's office directly. After * minutes on the phone with the clerk's office, they had found my marriage certificate and said they would sent it out the door that day. When I called vital check to complain and ask for a partial refund, they said they wouldn't, even though my receipt says "The Certificate Fee supports the cost of searching for the record. If no record is found, you will be notified by the agency and the Certificate Fee may be retained. The VitalChek Processing Fee supports the online ordering process and expediting the request. If the order is cancelled, the VitalChek Processing Fee will still be charged."*The Certificate Fee MAY be retained. This says nothing about the processing fee or the expedite fee that it made me sign up for, I didn't have a choice on whether or n
GetHuman:让我们量化一下您与VitalChek联系的经验。在1到5的范围内,如何轻松解决VitalChek问题?
~madatvitalchek:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~madatvitalchek:在沟通方面,我会给他们五分之三的one。
GetHuman:VitalChek快速有效地解决问题的能力又如何呢?
~madatvitalchek:为此,我要说出五分之二的four。
GetHuman:最后-对其他VitalChek客户有何建议?
~madatvitalchek:在一天中的早些时候或深夜给他们打电话。不要忘记VitalChek可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~madatvitalchek在November 8, 2017发生的VitalChek客户服务问题中得到了一些有用的反馈和措辞。

VitalChek

3.14 of 5 stars | 151条评论

~madatvitalchek的VitalChek评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
2 5星

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