Virgin Mobile: When topping up, they asked me if I wanted to c...
GetHuman用户~Long time customer 来自November 20, 2017的Virgin Mobile条客户评论
~Long time customer 案的背景
GetHuman：~Long time customer -您能告诉我们其他Virgin Mobile个客户何时提起诉讼吗？
~Long time customer ：Yeah。在November 15上是morning。
GetHuman：您是否接触到Virgin Mobile，如果可以，怎么做？
GetHuman：这些常见的Virgin Mobile客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Long time customer 常见 Virgin Mobile 问题的列表）
~Long time customer ：“ Unlock Phone”是我尝试使用to call的原因。
~Long time customer 对Virgin Mobile客户服务的评价
GetHuman：那么，您如何总结GetHuman的Virgin Mobile客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Long time customer ：When topping up, they asked me if I wanted to continue or restart service.... "ARE YOU SERIOUS!!!!... So basically, if you call * days earlier to top up, YOU JUST LOST * DAYS SERVICE!!!!!.... THERE IS NO REASON TO HAVE YOUR TOP UP DATE CHANGED!!!!... OBVIOUSLY IM CALLING TO CONTINUE SERVICE... I once waited till the actual day to top up, ONLY TO BE TOLD THAT THEY SHUT YOUR TEXTING * DAYS EARLIER... SO BASICALLY, IF I CALL ON MY TOP UP DATE **ST,THEY DISRUPT YOUR TEXT SERVICE.... I MISSED A FUNERAL!!!!! TOP UP PAYMENT FOR ** DAYS, BUT YOU ONLY GET **!!!...TIME TO GO TO T-MOBILE OR VERIZON.. I KNEW IT WAS TO GOOD TO BE TRUE.. "I'VE BEEN A CUSTOMER FOR ** YRS AND SCARED TO REALIZE HOW MANY TEXTS I MISSED AND HOW I OVERPAID... AT THE END OF THE YEAR, YOULL REALIZE THAT YOU PAID FOR **MNTHS BUT ONLY GOTTEN **MNTHS SERVICE!!!!!
GetHuman：让我们量化一下您与Virgin Mobile联系的经验。在1到5的范围内，如何轻松解决Virgin Mobile问题？
~Long time customer ：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Long time customer ：在沟通方面，我会给他们五分之三的five。
GetHuman：Virgin Mobile快速有效地解决问题的能力又如何呢？
~Long time customer ：为此，我要说出五分之二的two。
GetHuman：最后-对其他Virgin Mobile客户有何建议？
~Long time customer ：在一天中的早些时候或深夜给他们打电话。不要忘记Virgin Mobile可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Long time customer 在November 15, 2017发生的Virgin Mobile客户服务问题中得到了一些有用的反馈和措辞。