Virgin Mobile: I purchased a Samsung galaxy * for $*** on virg...
GetHuman用户~Pissed off ex customer来自November 22, 2017的Virgin Mobile条客户评论
~Pissed off ex customer案的背景
GetHuman：~Pissed off ex customer-您能告诉我们其他Virgin Mobile个客户何时提起诉讼吗？
~Pissed off ex customer：Yeah。在November 18上是middle of the night。
GetHuman：您是否接触到Virgin Mobile，如果可以，怎么做？
GetHuman：这些常见的Virgin Mobile客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Pissed off ex customer 常见 Virgin Mobile 问题的列表）
~Pissed off ex customer：“ Technical support”是我尝试使用to call的原因。
~Pissed off ex customer对Virgin Mobile客户服务的评价
GetHuman：那么，您如何总结GetHuman的Virgin Mobile客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Pissed off ex customer：I purchased a Samsung galaxy * for $*** on virgin mobiles website. Within days I couldn't hear anyone I was talking to on the phone because it kept breaking up, my text messages failed and I'd have to resend them at least * times. I have zero bars but according to them I am in an excellent coverage area. And when I get on the internet it loses the connection after * min. I asked for another phone since my NEW one was still under warranty. You know what they sent me back? A USED refurbished phone worth a whole lot less than what I paid for my new phone. I demanded they send me a new phone like the one I sent back. No, I've been told over and over by the script readers in Mexico that they can't send me a brand new phone. However, on the phone when I was activating the "replacement" phone I asked the advisor if it was new and she said yes. When I had the same problems with this phone I was told by the "technical support" guy that it is a new phone and that they take them out of the box an
GetHuman：让我们量化一下您与Virgin Mobile联系的经验。在1到5的范围内，如何轻松解决Virgin Mobile问题？
~Pissed off ex customer：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Pissed off ex customer：在沟通方面，我会给他们五分之三的two。
GetHuman：Virgin Mobile快速有效地解决问题的能力又如何呢？
~Pissed off ex customer：为此，我要说出五分之二的three。
GetHuman：最后-对其他Virgin Mobile客户有何建议？
~Pissed off ex customer：在一天中的早些时候或深夜给他们打电话。不要忘记Virgin Mobile可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Pissed off ex customer在November 18, 2017发生的Virgin Mobile客户服务问题中得到了一些有用的反馈和措辞。