Virgin Mobile: About a month ago I put in my new credit card i...
GetHuman用户~Tom T来自November 20th, 2017的Virgin Mobile条客户评论
~Tom T案的背景
GetHuman:~Tom T-您能告诉我们其他Virgin Mobile个客户何时提起诉讼吗?
~Tom T:Yes I can。在November 12th上是morning。
GetHuman:您是否接触到Virgin Mobile,如果可以,怎么做?
GetHuman:这些常见的Virgin Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Tom T 常见 Virgin Mobile 问题的列表)
~Tom T:“ Pay bill”是我尝试使用to call的原因。
~Tom T对Virgin Mobile客户服务的评价
GetHuman:那么,您如何总结GetHuman的Virgin Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Tom T:About a month ago I put in my new credit card information on the Virgin Moblie website. I paid for a month. Apparently my CC didn't "stick" and they shut my phone off for March. Well, I contact them and try repeatedly to pay with my credit card to get my phone turned on again. The idiots at Virgin Mobile then proceed to tell me that I should probably just go to Target or *-** and buy a pre-paid card. WTF? Are you joking? Why have a website that accepts credit card payments then? The Virgin Moblie web team should be punched in the head! The customer support is incompetent. I recommend taking your phone business elsewhere.
GetHuman:让我们量化一下您与Virgin Mobile联系的经验。在1到5的范围内,如何轻松解决Virgin Mobile问题?
~Tom T:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Tom T:在沟通方面,我会给他们五分之三的three。
GetHuman:Virgin Mobile快速有效地解决问题的能力又如何呢?
~Tom T:为此,我要说出五分之二的five。
GetHuman:最后-对其他Virgin Mobile客户有何建议?
~Tom T:在一天中的早些时候或深夜给他们打电话。不要忘记Virgin Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Tom T在November 12th, 2017发生的Virgin Mobile客户服务问题中得到了一些有用的反馈和措辞。