Victoria's Secret: I ordered a swimsuit from VS online. I usually...
GetHuman用户~CustomerServiceIsKey来自November 6., 2017的Victoria's Secret条客户评论
~CustomerServiceIsKey案的背景
GetHuman:~CustomerServiceIsKey-您能告诉我们其他Victoria's Secret个客户何时提起诉讼吗?
~CustomerServiceIsKey:Sure。在November 2.上是late at night。
GetHuman:您是否接触到Victoria's Secret,如果可以,怎么做?
GetHuman:这些常见的Victoria's Secret客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~CustomerServiceIsKey 常见 Victoria's Secret 问题的列表)
~CustomerServiceIsKey:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~CustomerServiceIsKey对Victoria's Secret客户服务的评价
GetHuman:那么,您如何总结GetHuman的Victoria's Secret客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~CustomerServiceIsKey:I ordered a swimsuit from VS online. I usually wear a size medium top, but this top was not the same fit and was too big. So, I called customer service to ask about exchanging the item. Not only do you have to pay the shipping to return the item, but you have to pay shipping on the item they send back to you. Oh, and you cannot return or exchange Victoria's Secret swimsuits in Victoria's Secret stores, so if you want to return or exchange you HAVE to incur the expense of shipping. On top of all of this, the girl who was explaining these policies to me HUNG UP ME when I asked for clarification of the policy!!!!! I will never buy online from VS again and DO NOT recommend that anyone else buy online unless they are absolutely certain that the item will fit (or just enjoy throwing money down the drain on shipping costs). Terrible!!
GetHuman:让我们量化一下您与Victoria's Secret联系的经验。在1到5的范围内,如何轻松解决Victoria's Secret问题?
~CustomerServiceIsKey:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~CustomerServiceIsKey:在沟通方面,我会给他们五分之三的four。
GetHuman:Victoria's Secret快速有效地解决问题的能力又如何呢?
~CustomerServiceIsKey:为此,我要说出五分之二的five。
GetHuman:最后-对其他Victoria's Secret客户有何建议?
~CustomerServiceIsKey:在一天中的早些时候或深夜给他们打电话。不要忘记Victoria's Secret可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~CustomerServiceIsKey在November 2., 2017发生的Victoria's Secret客户服务问题中得到了一些有用的反馈和措辞。