Verizon: I need to share the great experience at the Mc...

GetHuman用户~Mark来自November 25th, 2017的Verizon条客户评论

~Mark案的背景

GetHuman:~Mark-您能告诉我们其他Verizon个客户何时提起诉讼吗?
~Mark:Yup。在November 20th上是morning。
GetHuman:您是否接触到Verizon,如果可以,怎么做?
~Mark:我使用了我在GetHuman Verizon客户电话号码页面上找到的800-837-4966号码:Verizon客户服务电话号码
GetHuman:这些常见的Verizon客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Mark 常见 Verizon 问题的列表)
~Mark:“ Change plan”是我尝试使用to call的原因。

~Mark对Verizon客户服务的评价

GetHuman:那么,您如何总结GetHuman的Verizon客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Mark:I need to share the great experience at the Mcallen, TX store this weekend. We have a family plan, and the two years expired this month. Our daughter, my wife, and me went to the Verizon store on South ** street, and we were immediately helped by Angel Mireles. We have had other carriers, but none had the consistent coverage like Verizon, so you can see, we are happy Customers coming into the store. Imagine our pleasure when Mr. Mireles informed us that we qualified for free tablets, and a generous trade in allowance on our used phones. Our monthly rate will also be going down for the term of this contract. If this was positive reinforcement on behalf of Verizon, it worked. We will continue in the contract condition, as the loyalty is truly a two-way street with Verizon. Angel spent quite some time educating, explaining, and confirming the renewal transaction, so that when we left the store, we completely understood the new deal we had entered. His patience and expertise needs to be
GetHuman:让我们量化一下您与Verizon联系的经验。在1到5的范围内,如何轻松解决Verizon问题?
~Mark:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Mark:在沟通方面,我会给他们五分之三的two。
GetHuman:Verizon快速有效地解决问题的能力又如何呢?
~Mark:为此,我要说出五分之二的one。
GetHuman:最后-对其他Verizon客户有何建议?
~Mark:在一天中的早些时候或深夜给他们打电话。不要忘记Verizon可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Mark在November 20th, 2017发生的Verizon客户服务问题中得到了一些有用的反馈和措辞。

Verizon

3.21 of 5 stars | 445条评论

~Mark的Verizon评论

寻求帮助的困难
5 5星
沟通质量
2 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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