Verizon: I called to report a possible fraud and I thoug...

GetHuman用户~Neyda Bettencourt来自ноябрь 18-го, 2017的Verizon条客户评论

~Neyda Bettencourt案的背景

GetHuman:~Neyda Bettencourt-您能告诉我们其他Verizon个客户何时提起诉讼吗?
~Neyda Bettencourt:Yes I can。在ноябрь 8-го上是late at night。
GetHuman:您是否接触到Verizon,如果可以,怎么做?
~Neyda Bettencourt:我使用了我在GetHuman Verizon客户电话号码页面上找到的800-837-4966号码:Verizon客户服务电话号码
GetHuman:这些常见的Verizon客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Neyda Bettencourt 常见 Verizon 问题的列表)
~Neyda Bettencourt:“ Find supplier”是我尝试使用to call的原因。

~Neyda Bettencourt对Verizon客户服务的评价

GetHuman:那么,您如何总结GetHuman的Verizon客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Neyda Bettencourt:I called to report a possible fraud and I thought it was all taken care of. What happened is, I went into the Verizon store on a Tuesday to see about setting up an account , but since I was already on my daughter's plan I wanted to wait until I talked to her before doing so. The young man said he would just take down the information so I wouldn't have to repeat it when I came in to set it up. I was skeptical but he assured me nothing would be done until I ok'd it. I did go in the following day to start it but changed my mind two days later and took back the phone box that had not been opened. THEN I RECEIVED A STATEMENT FOR SERVICES RENDERED WHICH NEVER HAPPENED. Customer service said he would take care of it but I have since received another statement.
GetHuman:让我们量化一下您与Verizon联系的经验。在1到5的范围内,如何轻松解决Verizon问题?
~Neyda Bettencourt:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Neyda Bettencourt:在沟通方面,我会给他们五分之三的three。
GetHuman:Verizon快速有效地解决问题的能力又如何呢?
~Neyda Bettencourt:为此,我要说出五分之二的five。
GetHuman:最后-对其他Verizon客户有何建议?
~Neyda Bettencourt:在一天中的早些时候或深夜给他们打电话。不要忘记Verizon可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Neyda Bettencourt在ноябрь 8-го, 2017发生的Verizon客户服务问题中得到了一些有用的反馈和措辞。

Verizon

3.21 of 5 stars | 445条评论

~Neyda Bettencourt的Verizon评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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