Verizon: Got fast service, who didn't have a foreign acc...
GetHuman用户~Mac来自November 22nd, 2017的Verizon条客户评论
~Mac案的背景
GetHuman:~Mac-您能告诉我们其他Verizon个客户何时提起诉讼吗?
~Mac:Yup。在November 19th上是middle of the night。
GetHuman:您是否接触到Verizon,如果可以,怎么做?
GetHuman:这些常见的Verizon客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Mac 常见 Verizon 问题的列表)
~Mac:“ Lower my bill”是我尝试使用to call的原因。
~Mac对Verizon客户服务的评价
GetHuman:那么,您如何总结GetHuman的Verizon客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Mac:Got fast service, who didn't have a foreign accent, was knowledgeable about my question, and extremely helpful making suggestions that actually saved me money. It was immediately obvious that this representative cared about me, not just Verizon. On one occasion when I called, the representative wasn't sure how to solve my problem and immediately transferred the call to Applecare who was able to help me.
GetHuman:让我们量化一下您与Verizon联系的经验。在1到5的范围内,如何轻松解决Verizon问题?
~Mac:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Mac:在沟通方面,我会给他们五分之三的four。
GetHuman:Verizon快速有效地解决问题的能力又如何呢?
~Mac:为此,我要说出五分之二的one。
GetHuman:最后-对其他Verizon客户有何建议?
~Mac:在一天中的早些时候或深夜给他们打电话。不要忘记Verizon可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Mac在November 19th, 2017发生的Verizon客户服务问题中得到了一些有用的反馈和措辞。