Verizon: Cancelled Fios Service: Requested Oct **. My...
GetHuman用户~Lgreen来自November 8, 2017的Verizon条客户评论
~Lgreen案的背景
GetHuman：~Lgreen-您能告诉我们其他Verizon个客户何时提起诉讼吗？
~Lgreen：Sure。在November 6上是afternoon。
GetHuman：您是否接触到Verizon，如果可以，怎么做？
GetHuman：这些常见的Verizon客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Lgreen 常见 Verizon 问题的列表）
~Lgreen：“ Dispute a Charge”是我尝试使用to call的原因。
~Lgreen对Verizon客户服务的评价
GetHuman：那么，您如何总结GetHuman的Verizon客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Lgreen：Cancelled Fios Service: Requested Oct **. My phone was turned off, email account blocked. I was told I would receive return shipping boxes in the mail for the boxes*remotes*cables*modem. No boxes. Called again, they had no record of me cancelling service. I received a monthly bill for service. I repeated the above, waited for the boxes. They did not come. I called again. No record, same thing again. I finally got the boxes on Dec **, dropped them off at the US post office on Dec **. Got a call from Verizon saying they have not received the boxes and I would be getting a bill. I confirmed with US Postal that the Verizon "Agent" picked up the boxes on Dec **. I got a bill for over $**** from Verizon on Jan ** for the un-returned boxes. Verizon is plain and simply criminal!!!! Horrible service, horrible record-keeping and horrible business ethics. The only good thing was the reps I talked to were mostly decent on the phone although my time input was over * hours for this
GetHuman：让我们量化一下您与Verizon联系的经验。在1到5的范围内，如何轻松解决Verizon问题？
~Lgreen：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Lgreen：在沟通方面，我会给他们五分之三的four。
GetHuman：Verizon快速有效地解决问题的能力又如何呢？
~Lgreen：为此，我要说出五分之二的three。
GetHuman：最后-对其他Verizon客户有何建议？
~Lgreen：在一天中的早些时候或深夜给他们打电话。不要忘记Verizon可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Lgreen在November 6, 2017发生的Verizon客户服务问题中得到了一些有用的反馈和措辞。