Verizon Wireless: although the issue is now resolved in as much a...
GetHuman用户~geoff来自November 25, 2017的Verizon Wireless条客户评论
~geoff案的背景
GetHuman:~geoff-您能告诉我们其他Verizon Wireless个客户何时提起诉讼吗?
~geoff:Yes I can。在November 24上是morning。
GetHuman:您是否接触到Verizon Wireless,如果可以,怎么做?
GetHuman:这些常见的Verizon Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~geoff 常见 Verizon Wireless 问题的列表)
~geoff:“ Device Support”是我尝试使用to call的原因。
~geoff对Verizon Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的Verizon Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~geoff:although the issue is now resolved in as much as a bill of $*** corrected to $** corrected to $* i had to make repeated phone calls, wait for a supervisor and re state the complaint, thus wasting ** mins of my time file an escalation of the complaint, then go call them again and start the whole process again * days later because the supervisor did not follow through with the original complaint ... this is just for this month in the past * months i have not received * correct bill, each bill had been over charged, and i have gone through the same run around each month. this does not included my being mislead as to a credit at the time we signed a contract..... just one nightmare after another
GetHuman:让我们量化一下您与Verizon Wireless联系的经验。在1到5的范围内,如何轻松解决Verizon Wireless问题?
~geoff:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~geoff:在沟通方面,我会给他们五分之三的two。
GetHuman:Verizon Wireless快速有效地解决问题的能力又如何呢?
~geoff:为此,我要说出五分之二的five。
GetHuman:最后-对其他Verizon Wireless客户有何建议?
~geoff:在一天中的早些时候或深夜给他们打电话。不要忘记Verizon Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~geoff在November 24, 2017发生的Verizon Wireless客户服务问题中得到了一些有用的反馈和措辞。