Verizon Wireless: I went to the Verizon store on Fairmont Parkway...
GetHuman用户~Gaspar Ramsey来自November 27., 2017的Verizon Wireless条客户评论
~Gaspar Ramsey案的背景
GetHuman:~Gaspar Ramsey-您能告诉我们其他Verizon Wireless个客户何时提起诉讼吗?
~Gaspar Ramsey:Sure。在November 18.上是evening。
GetHuman:您是否接触到Verizon Wireless,如果可以,怎么做?
GetHuman:这些常见的Verizon Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Gaspar Ramsey 常见 Verizon Wireless 问题的列表)
~Gaspar Ramsey:“ Service problem”是我尝试使用to call的原因。
~Gaspar Ramsey对Verizon Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的Verizon Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Gaspar Ramsey:I went to the Verizon store on Fairmont Parkway in Pasadena, TX. They were closed, but were standing in the store. I banged on the door and they sicced a cop on me. I had an emergency situation, a phone that wouldn't work, and a ** year-old-mother in a nursing home in poor condition. Instead of trying to help me with my problem, the cop lectured me about how they were closed and that's why they had hired him, to turn people with emergencies like mine away while they chatted about the basketball game. If that's their idea of customer service, I say the **** with them and will pay a premium to go elsewhere. On top of that, when I called to get overnight replacement of the second piece of **** Samsung *, they told me that my shipment would be two days instead of one. I'm done--AT&T will have my business tomorrow.
GetHuman:让我们量化一下您与Verizon Wireless联系的经验。在1到5的范围内,如何轻松解决Verizon Wireless问题?
~Gaspar Ramsey:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Gaspar Ramsey:在沟通方面,我会给他们五分之三的three。
GetHuman:Verizon Wireless快速有效地解决问题的能力又如何呢?
~Gaspar Ramsey:为此,我要说出五分之二的five。
GetHuman:最后-对其他Verizon Wireless客户有何建议?
~Gaspar Ramsey:在一天中的早些时候或深夜给他们打电话。不要忘记Verizon Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Gaspar Ramsey在November 18., 2017发生的Verizon Wireless客户服务问题中得到了一些有用的反馈和措辞。