Verizon Wireless: I called to change my plan - dropped four lines...
GetHuman用户~just4julsie来自November 24, 2017的Verizon Wireless条客户评论
~just4julsie案的背景
GetHuman:~just4julsie-您能告诉我们其他Verizon Wireless个客户何时提起诉讼吗?
~just4julsie:Sure。在November 15上是middle of the night。
GetHuman:您是否接触到Verizon Wireless,如果可以,怎么做?
GetHuman:这些常见的Verizon Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~just4julsie 常见 Verizon Wireless 问题的列表)
~just4julsie:“ Setup service”是我尝试使用to call的原因。
~just4julsie对Verizon Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的Verizon Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~just4julsie:I called to change my plan - dropped four lines. They weren't happy about that, kept bouncing me from one dept. to another, always with a long wait. It actually took * hours to get my plan changed, and then they made me change my phone number* so now I have to update my info with dozens of businesses. To cap it all, they didn't actually change my plan or the amount they charged. They deducted $*** more than I owed from my account today. Run away from this company!
GetHuman:让我们量化一下您与Verizon Wireless联系的经验。在1到5的范围内,如何轻松解决Verizon Wireless问题?
~just4julsie:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~just4julsie:在沟通方面,我会给他们五分之三的five。
GetHuman:Verizon Wireless快速有效地解决问题的能力又如何呢?
~just4julsie:为此,我要说出五分之二的two。
GetHuman:最后-对其他Verizon Wireless客户有何建议?
~just4julsie:在一天中的早些时候或深夜给他们打电话。不要忘记Verizon Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~just4julsie在November 15, 2017发生的Verizon Wireless客户服务问题中得到了一些有用的反馈和措辞。