Verizon Wireless: Although for the most part people are nice, all...
GetHuman用户~suneyes3来自novembre 24º, 2017的Verizon Wireless条客户评论
~suneyes3案的背景
GetHuman:~suneyes3-您能告诉我们其他Verizon Wireless个客户何时提起诉讼吗?
~suneyes3:Sure。在novembre 16º上是middle of the night。
GetHuman:您是否接触到Verizon Wireless,如果可以,怎么做?
GetHuman:这些常见的Verizon Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~suneyes3 常见 Verizon Wireless 问题的列表)
~suneyes3:“ Cancel or Change Account”是我尝试使用to call的原因。
~suneyes3对Verizon Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的Verizon Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~suneyes3:Although for the most part people are nice, all the techs don't know all the same things. Doesn't Verizon Wireless send them all to the same school?*I have called I'll say about ** different reps in the last * or * months and that is to get a new phone because the last * of mine don't work. I get that all they can do, because of what the warranty says, is send me the same phone...that would be **.*They tell me their computers won't let them do anything else and the supervisors tell me the same thing.*It is a black mark against Verizon Wireless that I actually have to send them a letter through the mail to get to someone who I hope will help me.*The reps are fine, a couple have been exceptional, and it still hasn't gotten me a different model phone. And after all this ****, I want a new phone of a new model.*And Samsung doesn't help much either.
GetHuman:让我们量化一下您与Verizon Wireless联系的经验。在1到5的范围内,如何轻松解决Verizon Wireless问题?
~suneyes3:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~suneyes3:在沟通方面,我会给他们五分之三的five。
GetHuman:Verizon Wireless快速有效地解决问题的能力又如何呢?
~suneyes3:为此,我要说出五分之二的three。
GetHuman:最后-对其他Verizon Wireless客户有何建议?
~suneyes3:在一天中的早些时候或深夜给他们打电话。不要忘记Verizon Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~suneyes3在novembre 16º, 2017发生的Verizon Wireless客户服务问题中得到了一些有用的反馈和措辞。