Verizon Wireless Financial: To take care of a simple billing arrangement du...
GetHuman用户~tmckain来自novembre 12º, 2017的Verizon Wireless Financial条客户评论
~tmckain案的背景
GetHuman:~tmckain-您能告诉我们其他Verizon Wireless Financial个客户何时提起诉讼吗?
~tmckain:Sure。在novembre 6º上是morning。
GetHuman:您是否接触到Verizon Wireless Financial,如果可以,怎么做?
GetHuman:这些常见的Verizon Wireless Financial客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~tmckain 常见 Verizon Wireless Financial 问题的列表)
~tmckain:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~tmckain对Verizon Wireless Financial客户服务的评价
GetHuman:那么,您如何总结GetHuman的Verizon Wireless Financial客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~tmckain:To take care of a simple billing arrangement due to faulty equipment, I've spoken to *** FS reps, each one quoting different policy, contradicting the previous rep while having no real comprehension of the circumstances, transferring me to other depts when I've asked for a supervisor, then finally making arrangements w* supervisor, only to be told by a cust. care rep that what she noted didn't accurately reflect our conversation. Another rep completely fabricated a conversation. Finally getting a Mgr, he invalidates previous arrangements based upon the bad notations and tried to force me to pay more money. Outrageous.
GetHuman:让我们量化一下您与Verizon Wireless Financial联系的经验。在1到5的范围内,如何轻松解决Verizon Wireless Financial问题?
~tmckain:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~tmckain:在沟通方面,我会给他们五分之三的five。
GetHuman:Verizon Wireless Financial快速有效地解决问题的能力又如何呢?
~tmckain:为此,我要说出五分之二的one。
GetHuman:最后-对其他Verizon Wireless Financial客户有何建议?
~tmckain:在一天中的早些时候或深夜给他们打电话。不要忘记Verizon Wireless Financial可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~tmckain在novembre 6º, 2017发生的Verizon Wireless Financial客户服务问题中得到了一些有用的反馈和措辞。