Verizon Repair: The voice menu system completely failed, twice...
GetHuman用户~Hayyim来自November 17, 2017的Verizon Repair条客户评论
~Hayyim案的背景
GetHuman：~Hayyim-您能告诉我们其他Verizon Repair个客户何时提起诉讼吗？
~Hayyim：Sure。在November 9上是middle of the night。
GetHuman：您是否接触到Verizon Repair，如果可以，怎么做？
GetHuman：这些常见的Verizon Repair客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Hayyim 常见 Verizon Repair 问题的列表）
~Hayyim：“ Overcharge/Strange charge”是我尝试使用to contact的原因。
~Hayyim对Verizon Repair客户服务的评价
GetHuman：那么，您如何总结GetHuman的Verizon Repair客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Hayyim：The voice menu system completely failed, twice. First call, it ran a test on our staticky phone line that it said would take a minute, but after two and a half minutes of test time, the line went silent - no more on-hold recording, no disconnect, just silent. I held on another minute or two with no change, so I hung up and called back. Second call, I kept pressing '*' to reach a live human. I was stymied for a couple of minutes by voice-menu requests for information from our phone bill (to identify me as the caller) which I did not have immediate access to. I got past that with some stubborn persistence, and was transferred to a line for, I don't know why, DSL service. I was on hold for only a few seconds before someone picked up the call and, immediately upon my stating the error, transferred me to a different line for phone repair assistance. I was on that line, too, for only a few seconds before reaching a support rep who was very helpful, tested the line remotely, found a pro
GetHuman：让我们量化一下您与Verizon Repair联系的经验。在1到5的范围内，如何轻松解决Verizon Repair问题？
~Hayyim：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Hayyim：在沟通方面，我会给他们五分之三的one。
GetHuman：Verizon Repair快速有效地解决问题的能力又如何呢？
~Hayyim：为此，我要说出五分之二的one。
GetHuman：最后-对其他Verizon Repair客户有何建议？
~Hayyim：尽早或晚些时候与他们打交道。不要忘记Verizon Repair可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Hayyim在November 9, 2017发生的Verizon Repair客户服务问题中得到了一些有用的反馈和措辞。