Verizon Repair: Reported land line had no dial tone around midd...
GetHuman用户~peterbar来自November 1st, 2017的Verizon Repair条客户评论
~peterbar案的背景
GetHuman：~peterbar-您能告诉我们其他Verizon Repair个客户何时提起诉讼吗？
~peterbar：Yeah。在October 27th上是morning。
GetHuman：您是否接触到Verizon Repair，如果可以，怎么做？
GetHuman：这些常见的Verizon Repair客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~peterbar 常见 Verizon Repair 问题的列表）
~peterbar：“ Service problem”是我尝试使用to contact的原因。
~peterbar对Verizon Repair客户服务的评价
GetHuman：那么，您如何总结GetHuman的Verizon Repair客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~peterbar：Reported land line had no dial tone around midday. Received call on that line that evening. Although the issue had been resolved Verizon repair department didn't realize that until I called to cancel the next morning's appointment. If I had not received a call on that line and called to cancel, a repair person would have been sent to my door to resolve an already resolved issue. The phone rep was pleasant and capable, but I can't help but think that both Verizon and myself could have been saved time and energy. I had given them means and permission to update me via cellphone (voice or text) and email. In the perfect world inside my little head, when the action that resolved my issue was taken, that action should have been reflected in the database holding my trouble ticket, triggering a voice, text or email alert to be sent to me. Further, that alert would inform me that if I did not reply by morning the appointment would be cancelled.
GetHuman：让我们量化一下您与Verizon Repair联系的经验。在1到5的范围内，如何轻松解决Verizon Repair问题？
~peterbar：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~peterbar：在沟通方面，我会给他们五分之三的two。
GetHuman：Verizon Repair快速有效地解决问题的能力又如何呢？
~peterbar：为此，我要说出五分之二的one。
GetHuman：最后-对其他Verizon Repair客户有何建议？
~peterbar：尽早或晚些时候与他们打交道。不要忘记Verizon Repair可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~peterbar在October 27th, 2017发生的Verizon Repair客户服务问题中得到了一些有用的反馈和措辞。