Verizon FiOS: called regular verizon number. got a human who...
GetHuman用户~peanut来自ноябрь 17-го, 2017的Verizon FiOS条客户评论
~peanut案的背景
GetHuman：~peanut-您能告诉我们其他Verizon FiOS个客户何时提起诉讼吗？
~peanut：Yeah。在ноябрь 9-го上是morning。
GetHuman：您是否接触到Verizon FiOS，如果可以，怎么做？
GetHuman：这些常见的Verizon FiOS客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~peanut 常见 Verizon FiOS 问题的列表）
~peanut：“ Service Outage”是我尝试使用to call的原因。
~peanut对Verizon FiOS客户服务的评价
GetHuman：那么，您如何总结GetHuman的Verizon FiOS客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~peanut：called regular verizon number. got a human who said she would connect me with tech support. Line went dead. called ** more times. Got in automated voice answering ****. Kept taking me thru loop of asking my phone number & account number over and over. found number. Had to repeat "operator" about ** times. got a customer support person who connected me with tec support. very helpful person. Found my phone account was suspended even though my payments were up to date. Tech support kept pinging customer service who said our account was not suspended. Tech support guy troubleshooted with help desk as to why this occurred. Is still trying to help me - * hrs*
GetHuman：让我们量化一下您与Verizon FiOS联系的经验。在1到5的范围内，如何轻松解决Verizon FiOS问题？
~peanut：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~peanut：在沟通方面，我会给他们五分之三的two。
GetHuman：Verizon FiOS快速有效地解决问题的能力又如何呢？
~peanut：为此，我要说出五分之二的five。
GetHuman：最后-对其他Verizon FiOS客户有何建议？
~peanut：在一天中的早些时候或深夜给他们打电话。不要忘记Verizon FiOS可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~peanut在ноябрь 9-го, 2017发生的Verizon FiOS客户服务问题中得到了一些有用的反馈和措辞。