Verizon FiOS: I was a new customer and I was getting service...
GetHuman用户~sadcustomer来自November 23., 2017的Verizon FiOS条客户评论
~sadcustomer案的背景
GetHuman：~sadcustomer-您能告诉我们其他Verizon FiOS个客户何时提起诉讼吗？
~sadcustomer：Yup。在November 19.上是afternoon。
GetHuman：您是否接触到Verizon FiOS，如果可以，怎么做？
GetHuman：这些常见的Verizon FiOS客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~sadcustomer 常见 Verizon FiOS 问题的列表）
~sadcustomer：“ Update account information”是我尝试使用to call的原因。
~sadcustomer对Verizon FiOS客户服务的评价
GetHuman：那么，您如何总结GetHuman的Verizon FiOS客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~sadcustomer：I was a new customer and I was getting service here for the first time . I was told that they offer a Free box (standard) and I could use my own router. The installer installed one and said I had to use theirs. Then I got my first bill and was charged for the HD box. I called and explained the situation and was told they dont offer Standard boxes. I asked for them to listen to the phone call, since all calls are recorded and my bill was alot more that expected. Then * months later I called to cancell the premium channels before I had to start paying and they said it was done. I few days later i got Emails stating that different bill prices, I called back and was told my bill would be so much and the channels were off. I got my bill and I have been charged for channels and it would take * billing cycles to credit their mistake. I asked to speak to a supervisor and was hold for ever and finally I was told they were having difficulty and would call back. They called back , he also told me
GetHuman：让我们量化一下您与Verizon FiOS联系的经验。在1到5的范围内，如何轻松解决Verizon FiOS问题？
~sadcustomer：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~sadcustomer：在沟通方面，我会给他们五分之三的one。
GetHuman：Verizon FiOS快速有效地解决问题的能力又如何呢？
~sadcustomer：为此，我要说出五分之二的one。
GetHuman：最后-对其他Verizon FiOS客户有何建议？
~sadcustomer：在一天中的早些时候或深夜给他们打电话。不要忘记Verizon FiOS可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~sadcustomer在November 19., 2017发生的Verizon FiOS客户服务问题中得到了一些有用的反馈和措辞。