Verizon FiOS: I called in to level * he was not able to assis...
GetHuman用户~Chris O来自novembre 21º, 2017的Verizon FiOS条客户评论
~Chris O案的背景
GetHuman:~Chris O-您能告诉我们其他Verizon FiOS个客户何时提起诉讼吗?
~Chris O:Sure。在novembre 11º上是middle of the night。
GetHuman:您是否接触到Verizon FiOS,如果可以,怎么做?
GetHuman:这些常见的Verizon FiOS客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Chris O 常见 Verizon FiOS 问题的列表)
~Chris O:“ Cancel Service”是我尝试使用to call的原因。
~Chris O对Verizon FiOS客户服务的评价
GetHuman:那么,您如何总结GetHuman的Verizon FiOS客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Chris O:I called in to level * he was not able to assist due to the issue was with FIOS but was very helpful getting me to the right group. That person was interested but due to the fact I needed to talk to someone in Level * (Tier *) he could not help but tried to get me to them directly but seems that to get someone to fix a Tier * Issue you must submit an email I called the number listed for them at ********** and was told by repair that the only way to connect with tier * and above is with an email. Lets see how fast Tier * calls back to get my Servers back online due to an issue with DNS Reverse name lookup at the Name Server. This is a ISP issue and only Verizon can make the changes needed. I am down until then.
GetHuman:让我们量化一下您与Verizon FiOS联系的经验。在1到5的范围内,如何轻松解决Verizon FiOS问题?
~Chris O:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Chris O:在沟通方面,我会给他们五分之三的two。
GetHuman:Verizon FiOS快速有效地解决问题的能力又如何呢?
~Chris O:为此,我要说出五分之二的one。
GetHuman:最后-对其他Verizon FiOS客户有何建议?
~Chris O:在一天中的早些时候或深夜给他们打电话。不要忘记Verizon FiOS可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Chris O在novembre 11º, 2017发生的Verizon FiOS客户服务问题中得到了一些有用的反馈和措辞。