Verizon FiOS: April **, ********Mr. Prescott Barbash*Departme...
GetHuman用户~nisthesecond来自novembre 27, 2017的Verizon FiOS条客户评论
~nisthesecond案的背景
GetHuman：~nisthesecond-您能告诉我们其他Verizon FiOS个客户何时提起诉讼吗？
~nisthesecond：Yes I can。在novembre 24上是middle of the night。
GetHuman：您是否接触到Verizon FiOS，如果可以，怎么做？
GetHuman：这些常见的Verizon FiOS客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~nisthesecond 常见 Verizon FiOS 问题的列表）
~nisthesecond：“ Cancel service”是我尝试使用to call的原因。
~nisthesecond对Verizon FiOS客户服务的评价
GetHuman：那么，您如何总结GetHuman的Verizon FiOS客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~nisthesecond：April **, ********Mr. Prescott Barbash*Department of Cable & Consumer Services*County of Fairfax****** Government Center Parkway*Fairfax, VA *******Dear Mr. Barbash,*Verizon Account Number: ***-***-***-****-****I have received the latest bill from Verizon FIOS for the period ending April **, ****.**You will notice that Verizon has charged me a fee of $**.** for "Terminating" the so-called Premium Technical Support, which I never asked for. They added this service on their own. This is outright fraud and these unauthorized charges ought to be promptly deleted and my account credited accordingly.**I am a Verizon Fios customer for phone, Internet and TV.**Ever since I switched to Verizon, the installation never worked properly******€*almost two years.***.*The cable modem is intermittent, the WiFi is erratic.**.*The battery back-up for the telephone has stopped working a long time ago.**.*Verizon Fios e-mail system does not work the way it is supposed to.**.*The three set-top boxes reboot
GetHuman：让我们量化一下您与Verizon FiOS联系的经验。在1到5的范围内，如何轻松解决Verizon FiOS问题？
~nisthesecond：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~nisthesecond：在沟通方面，我会给他们五分之三的one。
GetHuman：Verizon FiOS快速有效地解决问题的能力又如何呢？
~nisthesecond：为此，我要说出五分之二的three。
GetHuman：最后-对其他Verizon FiOS客户有何建议？
~nisthesecond：在一天中的早些时候或深夜给他们打电话。不要忘记Verizon FiOS可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~nisthesecond在novembre 24, 2017发生的Verizon FiOS客户服务问题中得到了一些有用的反馈和措辞。