Verizon Business: Called around ** times. Got hung up on * times...
GetHuman用户~treehugger来自ноябрь 14-го, 2017的Verizon Business条客户评论
~treehugger案的背景
GetHuman:~treehugger-您能告诉我们其他Verizon Business个客户何时提起诉讼吗?
~treehugger:Yeah。在ноябрь 7-го上是middle of the night。
GetHuman:您是否接触到Verizon Business,如果可以,怎么做?
GetHuman:这些常见的Verizon Business客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~treehugger 常见 Verizon Business 问题的列表)
~treehugger:“ Setup service”是我尝试使用to call的原因。
~treehugger对Verizon Business客户服务的评价
GetHuman:那么,您如何总结GetHuman的Verizon Business客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~treehugger:Called around ** times. Got hung up on * times but the @*$* automated system and was put on infinite hold the rest of the time. Got lied to by the agents twice. No resolution. No internet service still. This is a business account. The rep said they are more responsive to business customers(?). If this is the was they treat business customers, then how horrible is the treatment of residential customers???? May the people who made these awful customer (non-) service policies wait on hold after they have a heart attack and are waiting to speak to ***.
GetHuman:让我们量化一下您与Verizon Business联系的经验。在1到5的范围内,如何轻松解决Verizon Business问题?
~treehugger:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~treehugger:在沟通方面,我会给他们五分之三的five。
GetHuman:Verizon Business快速有效地解决问题的能力又如何呢?
~treehugger:为此,我要说出五分之二的four。
GetHuman:最后-对其他Verizon Business客户有何建议?
~treehugger:在一天中的早些时候或深夜给他们打电话。不要忘记Verizon Business可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~treehugger在ноябрь 7-го, 2017发生的Verizon Business客户服务问题中得到了一些有用的反馈和措辞。