United Airlines: When you call *** *** ****, you get Mexico, the...
GetHuman用户~Bob Simpson来自November 22, 2017的United Airlines条客户评论
~Bob Simpson案的背景
GetHuman:~Bob Simpson-您能告诉我们其他United Airlines个客户何时提起诉讼吗?
~Bob Simpson:Yes。在November 16上是middle of the night。
GetHuman:您是否接触到United Airlines,如果可以,怎么做?
GetHuman:这些常见的United Airlines客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Bob Simpson 常见 United Airlines 问题的列表)
~Bob Simpson:“ Update account information”是我尝试使用to call的原因。
~Bob Simpson对United Airlines客户服务的评价
GetHuman:那么,您如何总结GetHuman的United Airlines客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Bob Simpson:When you call *** *** ****, you get Mexico, the Philippines or some other remote location with unknowledgeable contractors who can't make good customer decisions. When you call *** ***-**** (customer service), you get a health insurance company. The message is that UAL is hiding from its restless angry customers. From now on, I will be looking for good alternatives to UAL even if it costs a bit more & is less convenient schedule-wise. My family & grandchildren will follow suit in our planned global travels. In the meantime, I may just refer this example of American capitalism run amuck to the Haggler in the NYT business section.
GetHuman:让我们量化一下您与United Airlines联系的经验。在1到5的范围内,如何轻松解决United Airlines问题?
~Bob Simpson:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Bob Simpson:在沟通方面,我会给他们五分之三的one。
GetHuman:United Airlines快速有效地解决问题的能力又如何呢?
~Bob Simpson:为此,我要说出五分之二的two。
GetHuman:最后-对其他United Airlines客户有何建议?
~Bob Simpson:在一天中的早些时候或深夜给他们打电话。不要忘记United Airlines可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Bob Simpson在November 16, 2017发生的United Airlines客户服务问题中得到了一些有用的反馈和措辞。