United Airlines: Waited for ** min after auto system said approx...
GetHuman用户~Rljjoseph来自November 28th, 2017的United Airlines条客户评论
~Rljjoseph案的背景
GetHuman：~Rljjoseph-您能告诉我们其他United Airlines个客户何时提起诉讼吗？
~Rljjoseph：Yes。在November 23rd上是morning。
GetHuman：您是否接触到United Airlines，如果可以，怎么做？
GetHuman：这些常见的United Airlines客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Rljjoseph 常见 United Airlines 问题的列表）
~Rljjoseph：“ Change Flight”是我尝试使用to call的原因。
~Rljjoseph对United Airlines客户服务的评价
GetHuman：那么，您如何总结GetHuman的United Airlines客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Rljjoseph：Waited for ** min after auto system said approx. ** min wait. At beginning of call gave my phone * and asked if disconnected, please call back. CSR took * and said she would (Christine), started to explain mother in laws flight situation and that she had fallen in Rochester airport when rushing to make changed flight due to cancellation and that she would need wheelchair assist for connection etc. told rep very concerned and needed to verify my mothers connection was confirmed etc. call was disconnected and agent never called back or assist me with anything. United airlines coincidentally sent my mother to the wrong gate and rebooked her on incorrect flight causing her to do extra connections and wait in airport all day for next flight. Gate agent would not talk to me on phone to discuss rebooking. My mother was nervous and injured from falling and United and it's representatives left her to figure it out on her own and simply did not care that she had injured herself when she fell. I
GetHuman：让我们量化一下您与United Airlines联系的经验。在1到5的范围内，如何轻松解决United Airlines问题？
~Rljjoseph：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Rljjoseph：在沟通方面，我会给他们五分之三的three。
GetHuman：United Airlines快速有效地解决问题的能力又如何呢？
~Rljjoseph：为此，我要说出五分之二的five。
GetHuman：最后-对其他United Airlines客户有何建议？
~Rljjoseph：在一天中的早些时候或深夜给他们打电话。不要忘记United Airlines可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Rljjoseph在November 23rd, 2017发生的United Airlines客户服务问题中得到了一些有用的反馈和措辞。