United Airlines: They never responded. **I fly constantly for i...
GetHuman用户~SLS来自November 22., 2017的United Airlines条客户评论
~SLS案的背景
GetHuman：~SLS-您能告诉我们其他United Airlines个客户何时提起诉讼吗？
~SLS：Yes。在November 18.上是afternoon。
GetHuman：您是否接触到United Airlines，如果可以，怎么做？
GetHuman：这些常见的United Airlines客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~SLS 常见 United Airlines 问题的列表）
~SLS：“ Missing item”是我尝试使用to call的原因。
~SLS对United Airlines客户服务的评价
GetHuman：那么，您如何总结GetHuman的United Airlines客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~SLS：They never responded. **I fly constantly for international business, and I have never in my life seen a sh*ttier, less caring airline than United. I don't believe I've ever gotten anyone on the phone in less than * hours of waiting, and even then I get transferred to someone else and have to wait an additional *-* hours. One time, while waiting to speak to someone about changing a flight due to my grandma's funeral coming up unexpectedly in the middle of a trip, I literally called them, waited for * hours on hold, put the phone down, went to a family dinner for about * hours, came back and was STILL in the waiting queue. They didn't answer until a total of * HOURS had passed. It was near *am when that happened, and then the CS rep was rude as all get out. Nothing was resolved until I found the email for their Senior VP, and CC-ed the CS department. I was absolutely LIVID.
GetHuman：让我们量化一下您与United Airlines联系的经验。在1到5的范围内，如何轻松解决United Airlines问题？
~SLS：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~SLS：在沟通方面，我会给他们五分之三的three。
GetHuman：United Airlines快速有效地解决问题的能力又如何呢？
~SLS：为此，我要说出五分之二的five。
GetHuman：最后-对其他United Airlines客户有何建议？
~SLS：在一天中的早些时候或深夜给他们打电话。不要忘记United Airlines可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~SLS在November 18., 2017发生的United Airlines客户服务问题中得到了一些有用的反馈和措辞。