United Airlines: I spoke to the manager Mark and he wouldn't giv...
GetHuman用户GetHuman-336143来自November 21, 2017的United Airlines条客户评论
GetHuman-336143案的背景
GetHuman：GetHuman-336143-您能告诉我们其他United Airlines个客户何时提起诉讼吗？
GetHuman-336143：Yup。在November 19上是afternoon。
GetHuman：您是否接触到United Airlines，如果可以，怎么做？
GetHuman：这些常见的United Airlines客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-336143 常见 United Airlines 问题的列表）
GetHuman-336143：“ Flight delayed”是我尝试使用to call的原因。
GetHuman-336143对United Airlines客户服务的评价
GetHuman：那么，您如何总结GetHuman的United Airlines客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-336143：I spoke to the manager Mark and he wouldn't give me his last name but he said the name is "Bo". They are outsourced in the Philippines and will not connect me to a person in the United States which would give me better customer service. He acknowledged that yes they have a ** hour cancellation policy but because mine was a refund ticket credit that I used that he would still charge me the $*** change few in which isn't honoring the ** hours cancellation waive fee. I was really upset and he didn't care. He said I could call back and try to get a different person on the phone. Why do they outsource only to get you worse customer service?
GetHuman：让我们量化一下您与United Airlines联系的经验。在1到5的范围内，如何轻松解决United Airlines问题？
GetHuman-336143：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-336143：在沟通方面，我会给他们五分之三的four。
GetHuman：United Airlines快速有效地解决问题的能力又如何呢？
GetHuman-336143：为此，我要说出五分之二的one。
GetHuman：最后-对其他United Airlines客户有何建议？
GetHuman-336143：在一天中的早些时候或深夜给他们打电话。不要忘记United Airlines可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-336143在November 19, 2017发生的United Airlines客户服务问题中得到了一些有用的反馈和措辞。