United Airlines: I called after hours to get a credit for a trav...
GetHuman用户~sldpa来自November 21st, 2017的United Airlines条客户评论
~sldpa案的背景
GetHuman:~sldpa-您能告诉我们其他United Airlines个客户何时提起诉讼吗?
~sldpa:Yup。在November 14th上是middle of the night。
GetHuman:您是否接触到United Airlines,如果可以,怎么做?
GetHuman:这些常见的United Airlines客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~sldpa 常见 United Airlines 问题的列表)
~sldpa:“ Cancel flight”是我尝试使用to call的原因。
~sldpa对United Airlines客户服务的评价
GetHuman:那么,您如何总结GetHuman的United Airlines客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~sldpa:I called after hours to get a credit for a travel certificate that had not been applied. I know now that their off-hours support is in the Philippines. Spoke to * different employees as I had to ask for a supervisor - the first rep told me I could only get a credit ** hours after the reservation was made. I eventually got it resolved, and could understand both reps. Their English was fine.
GetHuman:让我们量化一下您与United Airlines联系的经验。在1到5的范围内,如何轻松解决United Airlines问题?
~sldpa:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~sldpa:在沟通方面,我会给他们五分之三的two。
GetHuman:United Airlines快速有效地解决问题的能力又如何呢?
~sldpa:为此,我要说出五分之二的five。
GetHuman:最后-对其他United Airlines客户有何建议?
~sldpa:在一天中的早些时候或深夜给他们打电话。不要忘记United Airlines可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~sldpa在November 14th, 2017发生的United Airlines客户服务问题中得到了一些有用的反馈和措辞。