Ulta Beauty: I will be talking to Corporate..no one in guest...
GetHuman用户~C. Keffer来自November 23rd, 2017的Ulta Beauty条客户评论
~C. Keffer案的背景
GetHuman:~C. Keffer-您能告诉我们其他Ulta Beauty个客户何时提起诉讼吗?
~C. Keffer:Yes。在November 15th上是afternoon。
GetHuman:您是否接触到Ulta Beauty,如果可以,怎么做?
GetHuman:这些常见的Ulta Beauty客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~C. Keffer 常见 Ulta Beauty 问题的列表)
~C. Keffer:“ Complaint”是我尝试使用to call的原因。
~C. Keffer对Ulta Beauty客户服务的评价
GetHuman:那么,您如何总结GetHuman的Ulta Beauty客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~C. Keffer:I will be talking to Corporate..no one in guest services knows what to do and did not offer to get me to someone that did!*They need to take stop talking over the customer and listen instead...that is what makes people furious...you wait forever on the phone then no one will listen...all they say is I don't know how to handle your problem and when you ask to talk to a manager they tell you they don't know how to handle it either...Geez why in the world do you even have a Guest Service Dept...it's useless!!! I have been a.loyal customer for over ** years but I may be changing my beauty supply company unless they resolve my problem and stop trying to sweep it under the rug!!*C. Keffer
GetHuman:让我们量化一下您与Ulta Beauty联系的经验。在1到5的范围内,如何轻松解决Ulta Beauty问题?
~C. Keffer:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~C. Keffer:在沟通方面,我会给他们五分之三的three。
GetHuman:Ulta Beauty快速有效地解决问题的能力又如何呢?
~C. Keffer:为此,我要说出五分之二的one。
GetHuman:最后-对其他Ulta Beauty客户有何建议?
~C. Keffer:在一天中的早些时候或深夜给他们打电话。不要忘记Ulta Beauty可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~C. Keffer在November 15th, 2017发生的Ulta Beauty客户服务问题中得到了一些有用的反馈和措辞。