Ulta Beauty: I ordered cosmetics and skin care products BEF...

GetHuman用户~DISGUSTED来自ноябрь 25-го, 2017的Ulta Beauty条客户评论

~DISGUSTED案的背景

GetHuman:~DISGUSTED-您能告诉我们其他Ulta Beauty个客户何时提起诉讼吗?
~DISGUSTED:Yes I can。在ноябрь 21-го上是afternoon。
GetHuman:您是否接触到Ulta Beauty,如果可以,怎么做?
~DISGUSTED:我使用了我在GetHuman Ulta Beauty客户电话号码页面上找到的866-983-8582号码:Ulta Beauty客户服务电话号码
GetHuman:这些常见的Ulta Beauty客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~DISGUSTED 常见 Ulta Beauty 问题的列表)
~DISGUSTED:“ Complaint”是我尝试使用to call的原因。

~DISGUSTED对Ulta Beauty客户服务的评价

GetHuman:那么,您如何总结GetHuman的Ulta Beauty客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~DISGUSTED:I ordered cosmetics and skin care products BEFORE THANKSGIVING (*****) while the products were on sale. There was a temporary mailman while the regular was on vacation, and this idiot never delivered the package to my home. I called ULTA several times to track the package from UPS to USPS, and finally * weeks later, they gave me the postal tracking *so USPS could find out what happened. *The package was sent back! ULTA offered a gift card for the monetary value, but since the items I ordered were on sale, I can't even get *** of the products I originally ordered! I asked them to just re-send the original order back to me...apparently that was asking too much. And then... they wanted to insist that the package WAS delivered to me! It took numerous phone calls back and forth before they acknowledged that I never received the package. And they won't allow me to simply replace what I originally ordered at the sale price. This is the WORST experience I have EVER had with a vendor. I HAD be
GetHuman:让我们量化一下您与Ulta Beauty联系的经验。在1到5的范围内,如何轻松解决Ulta Beauty问题?
~DISGUSTED:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~DISGUSTED:在沟通方面,我会给他们五分之三的one。
GetHuman:Ulta Beauty快速有效地解决问题的能力又如何呢?
~DISGUSTED:为此,我要说出五分之二的four。
GetHuman:最后-对其他Ulta Beauty客户有何建议?
~DISGUSTED:在一天中的早些时候或深夜给他们打电话。不要忘记Ulta Beauty可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~DISGUSTED在ноябрь 21-го, 2017发生的Ulta Beauty客户服务问题中得到了一些有用的反馈和措辞。

Ulta Beauty

2.00 of 5 stars | 59条评论

~DISGUSTED的Ulta Beauty评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
2 5星

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