Ubisoft: We have the PC version of Far Cry *. We needed...
GetHuman用户GetHuman-78301来自ноябрь 14-го, 2017的Ubisoft条客户评论
GetHuman-78301案的背景
GetHuman:GetHuman-78301-您能告诉我们其他Ubisoft个客户何时提起诉讼吗?
GetHuman-78301:Sure。在ноябрь 10-го上是middle of the night。
GetHuman:您是否接触到Ubisoft,如果可以,怎么做?
GetHuman-78301:我使用了我在GetHuman Ubisoft客户电话号码页面上找到的919-460-9778号码:Ubisoft客户服务电话号码 GetHuman:这些常见的Ubisoft客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-78301 常见 Ubisoft 问题的列表)
GetHuman-78301:“ Dispute a Charge”是我尝试使用to call的原因。
GetHuman-78301对Ubisoft客户服务的评价
GetHuman:那么,您如何总结GetHuman的Ubisoft客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-78301:We have the PC version of Far Cry *. We needed a simple question answered. Why do we get a MAJOR ERROR SCREEN when playing the game. Our side works just fine but the SERVER ERROR message says we can't connect to the Far Cry * SERVERS. So we sent a message to Ubisoft tech support website. VERY POOR and deceptive Ubisoft support website! The website auto-responds with a prompt to call the east-coast direct Ubisoft number (Area code ***) and that means we PAY FOR THE CALL or USE OUR Minutes! This is WRONG. This has been going on for over ** days now. We finally found out (NOT from Ubisoft the games plays "offline" which is why we were calling. Kept getting ERROR Msg saying the game Far Cry * can't connect to the servers.) A simple answer would be fine but Nooooo they give you the run-a-rouund and want you to PAY for a QUESTION! The tech support is USELESS. Don't bother.
GetHuman:让我们量化一下您与Ubisoft联系的经验。在1到5的范围内,如何轻松解决Ubisoft问题?
GetHuman-78301:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-78301:在沟通方面,我会给他们五分之三的four。
GetHuman:Ubisoft快速有效地解决问题的能力又如何呢?
GetHuman-78301:为此,我要说出五分之二的three。
GetHuman:最后-对其他Ubisoft客户有何建议?
GetHuman-78301:在一天中的早些时候或深夜给他们打电话。不要忘记Ubisoft可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-78301在ноябрь 10-го, 2017发生的Ubisoft客户服务问题中得到了一些有用的反馈和措辞。