Uber: absolutely terrible service. never again
GetHuman用户GetHuman680来自décembre 1er, 2017的Uber条客户评论
GetHuman680案的背景
GetHuman：GetHuman680-您能告诉我们其他Uber个客户何时提起诉讼吗？
GetHuman680：Yeah。在novembre 29上是afternoon。
GetHuman：您是否接触到Uber，如果可以，怎么做？
GetHuman680：我使用在GetHuman Uber客户服务联系信息页面上找到的help page：联系Uber客户服务 GetHuman：这些常见的Uber客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman680 常见 Uber 问题的列表）
GetHuman680：“ Problem With the App”是我尝试使用to contact的原因。
GetHuman680对Uber客户服务的评价
GetHuman：那么，您如何总结GetHuman的Uber客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman680：absolutely terrible service. never again
GetHuman：您能从11/29/17发生的事情中告诉我们其他人吗？
GetHuman680：This is the second day in a row where the driver cancelled on my girlfriend, but she was still charged. today, we were at the front door, and the driver cancelled and drove off *evidently didn't see us...* we got another one, ** minutes away. we were already late. Finally, this guy comes, and granted it was uberpool, there is NO NOTIFICATION that he MUST take the EXACT route...seeing as there might be traffic and might be an alternate route. I live at the bottom of the same street as the pickup this morning, i have heavy bags, and I AM WALKING WITH INJURY...this guy says he MUST take the route on his phone, and can't even drop me off even a QUARTER MILE AWAY. My girlfriend just informed me he is STILL charging HER for TWO people, even though i was kicked out of the car....freezing cold, heavy bags, limp, pain, ice....terrible service. this is the last time we are using uber unless there is some serious compensation.
GetHuman：让我们量化一下您与Uber联系的经验。在1到5的范围内，如何轻松解决Uber问题？
GetHuman680：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman680：在沟通方面，我会给他们五分之三的four。
GetHuman：Uber快速有效地解决问题的能力又如何呢？
GetHuman680：为此，我要说出五分之二的five。
GetHuman：最后-对其他Uber客户有何建议？
GetHuman680：尽早或晚些时候与他们打交道。不要忘记Uber可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman680在novembre 29, 2017发生的Uber客户服务问题中得到了一些有用的反馈和措辞。