Uber: I got picked up by a driver yesterday called Ab...

GetHuman用户~info1212来自November 24th, 2017的Uber条客户评论

~info1212案的背景

GetHuman:~info1212-您能告诉我们其他Uber个客户何时提起诉讼吗?
~info1212:Yup。在November 22nd上是morning。
GetHuman:您是否接触到Uber,如果可以,怎么做?
~info1212:我使用在GetHuman Uber客户服务联系信息页面上找到的help page:联系Uber客户服务
GetHuman:这些常见的Uber客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~info1212 常见 Uber 问题的列表)
~info1212:“ Account access”是我尝试使用to contact的原因。

~info1212对Uber客户服务的评价

GetHuman:那么,您如何总结GetHuman的Uber客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~info1212:I got picked up by a driver yesterday called Abdul, who firstly took me the longest possible way around brick lane to get to Waterloo but about * minutes into the journey we were pulled over by the police. I waited while he spoke to them outside for about * minutes and could hear that they were reprimanding him so I got out and asked what was happening. I asked if it was speeding he was being done for as I had hear them saying something like that and the police man replied 'yes among other things' so I cancelled the trip on my phone and then left to get the tube from St. Pauls.*To my absolute HORROR I received a receipt following this of ***£**.** which as you can imagine being already traumatised from this trip I was not happy about. *I demand a refund for this. I use Uber often and have recommended it to many friends and colleagues. I should not have been in this situation in the first place and CERTAINLY not have paid ***£**.** to be subjected to it.
GetHuman:让我们量化一下您与Uber联系的经验。在1到5的范围内,如何轻松解决Uber问题?
~info1212:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~info1212:在沟通方面,我会给他们五分之三的two。
GetHuman:Uber快速有效地解决问题的能力又如何呢?
~info1212:为此,我要说出五分之二的one。
GetHuman:最后-对其他Uber客户有何建议?
~info1212:尽早或晚些时候与他们打交道。不要忘记Uber可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~info1212在November 22nd, 2017发生的Uber客户服务问题中得到了一些有用的反馈和措辞。

Uber

1.88 of 5 stars | 1098条评论

~info1212的Uber评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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