Uber: I did not know that by moving the car slider up...
GetHuman用户~Chanade McNair来自novembre 23, 2017的Uber条客户评论
~Chanade McNair案的背景
GetHuman:~Chanade McNair-您能告诉我们其他Uber个客户何时提起诉讼吗?
~Chanade McNair:Yes。在novembre 20上是middle of the night。
GetHuman:您是否接触到Uber,如果可以,怎么做?
~Chanade McNair:我使用在GetHuman Uber客户服务联系信息页面上找到的help page:联系Uber客户服务 GetHuman:这些常见的Uber客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Chanade McNair 常见 Uber 问题的列表)
~Chanade McNair:“ Account access”是我尝试使用to contact的原因。
~Chanade McNair对Uber客户服务的评价
GetHuman:那么,您如何总结GetHuman的Uber客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Chanade McNair:I did not know that by moving the car slider up and down meant that the rate of the car would go up. I had no idea what it meant. I was charged $** for my ride because I was in a SUV. I didn't need an SUV. I just wanted Uberx and I don't have that kind of money to spend. I would like to only be charged the price I would have received with uberx, not an SUV price. I took the ride with Emmanuel on Thursday at *:**.
GetHuman:让我们量化一下您与Uber联系的经验。在1到5的范围内,如何轻松解决Uber问题?
~Chanade McNair:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Chanade McNair:在沟通方面,我会给他们五分之三的four。
GetHuman:Uber快速有效地解决问题的能力又如何呢?
~Chanade McNair:为此,我要说出五分之二的five。
GetHuman:最后-对其他Uber客户有何建议?
~Chanade McNair:尽早或晚些时候与他们打交道。不要忘记Uber可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Chanade McNair在novembre 20, 2017发生的Uber客户服务问题中得到了一些有用的反馈和措辞。