A bumpy road with Uber driving service w*update
GetHuman用户GetHuman-jlmaly来自November 29th, 2017的Uber条客户评论
GetHuman-jlmaly案的背景
GetHuman：GetHuman-jlmaly-您能告诉我们其他Uber个客户何时提起诉讼吗？
GetHuman-jlmaly：Yeah。在November 22nd上是evening。
GetHuman：您是否接触到Uber，如果可以，怎么做？
GetHuman-jlmaly：我使用在GetHuman Uber客户服务联系信息页面上找到的help page：联系Uber客户服务 GetHuman：这些常见的Uber客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-jlmaly 常见 Uber 问题的列表）
GetHuman-jlmaly：“ Complaint”是我尝试使用to contact的原因。
GetHuman-jlmaly对Uber客户服务的评价
GetHuman：那么，您如何总结GetHuman的Uber客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-jlmaly：A bumpy road with Uber driving service w*update
GetHuman：您能从11/22/17发生的事情中告诉我们其他人吗？
GetHuman-jlmaly：UPDATE: I received a call today from a very courteous and helpful Uber rep. She cleared up all my questions, some of which were the result of Uber still ironing out their rather new business, she said. No money was ever in danger of being taken from my bank account related to the unauthorized receipt of their iPhone, but rather comes from ones earnings, she informed me. Contrary to what the website indicated, she told me if I changed my mind I could reinstate my membership on their site and drive for Uber in the future. Though the website says they can keep any and all submitted documents, she said she would delete all of mine, including drivers license, insurance info and car registration. All in all I'd say, except that they have no phone number to call to resolve such issues, they did help me regain my trust in the Uber company.***They have no phone number to contact Uber. That, in itself, tells me they are not on the up and up. They mailed a phone to my home before I'd even decided for sure if I was going to drive for them. I hadn't even submitted all the required documents and photos. Suddenly I receive a phone. The return of the phone is free with a printed label they offer but they say there may be fees during the time they are waiting to receive the phone, examining it to make sure it's in good condition, etc. Fees for a phone I never used and never even authorized them to send to me? I'm running as fast as I can in the opposite direction!
GetHuman：让我们量化一下您与Uber联系的经验。在1到5的范围内，如何轻松解决Uber问题？
GetHuman-jlmaly：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-jlmaly：在沟通方面，我会给他们五分之三的three。
GetHuman：Uber快速有效地解决问题的能力又如何呢？
GetHuman-jlmaly：为此，我要说出五分之二的two。
GetHuman：最后-对其他Uber客户有何建议？
GetHuman-jlmaly：尽早或晚些时候与他们打交道。不要忘记Uber可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-jlmaly在November 22nd, 2017发生的Uber客户服务问题中得到了一些有用的反馈和措辞。